Hire professional staff and pay them a liveable wage. There's no reason I should've been given the wrong vehicle to drive, and then told by the Manager that I didn't return the cargo van.HUGO G.
Moving Truck Rental in Phoenix, AZ at U-Haul at Dunlap & I-17
Pour nous contacter
Phoenix, AZ 85051
(W Of I-17)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Phoenix, AZ 85051
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I visited this location with my service animal after an accident nearby, let me tell you how terrific the customer service gal named Megan offered to watch him while I finished up with accident. So impressed to see my service animal look so incredibly well looked after I decided to rent here too instead of more expensive Lyft ride home. She deserves an award for her excellence!Michael H.
I called a couple of weeks before I needed the rental truck to make the reservation. When I got to the UHAUL location, they had the truck ready and the extras too.....unfortunately I decided to rent a larger truck. Even with the change, I was out the door in 5 minutes. All was good. I even stopped in and asked for an extra day. Megan said she would take care of it...and I was back out on the road. This was the easiest rental experience I've had. Thanks, Uhaul.JEFFREY S.
While I was picking up my ordered van, another customer was inside going on a rant about Derek Chauvin's trial, the convicted former police officer who murdered George Floyd, and the other attendant was nodding and emphatically agreeing with him. They then went on to talk about LeBron James' now deleted tweet about a police officer possibly involved in the shooting of Ma'Khia Bryant (the 16-year old girl shot and killed in Ohio). They talked about Black people going around "killing whites" because of police officers being investigated for their crimes. I'm not here to debate about U-Haul's position about racism in America, or with anyone who works at that facility, but the clear lack of empathy for BIPOC and casual disregard for other customers within earshot is enough to make me go elsewhere for moving needs (and obviously not recommend this location to anyone I know). I understand the attendants had no control over the other customer's rant, but to participate, agree, and engage demonstrates a lack of professionalism (and frankly, awareness and facts).Mike M.
Uhaul needs to have the truck's fuel level full when picked up. Then it is easy to just go to a gas station and fill it up before returning the vehicle. Starting with less than a quarter of a tank makes it impossible to know how much gas you need to buy to get it back to where you started so have to buy more than you used to be safe.Jeffrey T.
Great service. Very friendly. A+ ServiceNona H.
I had a great experience. The person at the front desk was very helpful and explained everything and then some what to expect and answered all my questionsKYLE P.
contactless check in was quick, though I was confused by identifying the truck number in the upper driver side corner (I was looking at the license plate), that's what you get for not reading directions.Eileen M.
The only thing I would say to improve on is when calling the number for this location, the hold time is too long. Improve on this this for customers would be great. I been using this location since 2012 actually, me & my daughter. I usually have to come in from the long wait over the phone. Once I called another facility because the website always says you guys are unavailable. The other facility answers their phones right away, but when I needed it for a particular day, they were able to reach your facility. The only two things for improvement actually is the phone line & the website. Everything else is excellent.Tracee T.
The girl that helped me was not polite at all. Kind of rude. Last time we were there it was the manager and he was very nice. Truck was dirty inside. Had issues and the wrench light came on. Could not get through to the store. Was not given any paperwork so just left it. Did not get fuel in it because it was not runny right. Again was not able to get through to the store. Will NEVER rent from U-Haul again.Arthur C.
I can't believe they charged $40 for gas. I drove 9 miles total on a truck that had a quarter tank of gas. Because it wasn't brought back at a quarter tank I was charged for it! Heck $40 fills my car. It sure wasn't $40 worth of gas. She asked if we wanted to take it to get gas. Ugh no...we had a hard enough time getting around the careless drivers to get into the parking lot.THERESA C.
Improve the parking lot, it is prettyy tight.Michael S.
This was by far my best experience with UHAUL, from now on I will only rent from this location I received the best service from Meagan and and was witness to everyone that Meagan assisted to receiving the same high level of service. I have had awful experiences in the past with your 67th and Bethany home location and her service has brought me back as a customerNorma T.
Just say being helpful it is appreciated!DELPHENA W.
When my son and I first arrive no one was up front but we here someone talking on the phone in the back room and after about ten minutes, a lady came out with her cell phone and begin to help us. I told her my info and then asked about Wardrobe boxes. She gave me 2 wardrobe boxes and 2 metal hang bars and when I got home one bar was the wrong size bar for one of my wardrobe boxes. It was time to pay and she charged my card for the wrong amount and then the second time she couldn't get the card to work so I asked if I needed to add my PIN and she said no. After several attempts to charge my card, she finally looked at the screen and and noticed it was asking for a PIN number, so I added my PIN number. After I paid and she gave me the paperwork she disappeared, never giving me an inspection sheet, for the truck neither did she returned to give me the tools that I ordered nor to do the truck inspection. The other lady had to stop helping a customer in order to come and give me the two box dollies and the four-wheel furniture dolly I ordered with the truck. She put on the fuel gauge sheet a quarter tank in the truck, when it was a half of a quarter tank and the cup holder had Sunflower Seed shells in it. Very Poor Customer Service!Dwight S.
Excellent service.VALERIE T.
Staff didn't tell me when they closed. I had to bring the item back the next day. I was busy and forgot. So, I returned it roughly 2 hours late. They didn't tell me they were charging me a second day for those 2 hours. Once again, UHaul nickle and dimed meAdam R.
Have more pickups availableREBEKAH H.
I've been working with UHaul at I-17 and Dunlap Ave, Phoenix for many, many years and I have always enjoyed their service.THOMAS M.
Paid for a dally and was not given also overcharged for the rental I WILL NEVER USE YOUR COMPANY NOR WILL I RECOMEND YOU TO ANYONERonnie S.
My charge was only supposed to be $28 when I came back but yet I still have a charge for $68 upon my account which is bullshitMATTHEW R.
We rented a large truck for 2 days, there was a problem with the back roll-up door. We got hung up on 4 times trying to contact the support phone number. We took the truck back to the dealer to have fixed, but instead they checked us out, charging us for gas which we had not had the time to even try to fill up because of the issue of the back door not closing and the loose mirror. So we told them that we had rented for 2 days and where can we get a replacement that we should have had. They told us nothing was available and instead rented us a cargo van for about 4 hours. We couldn't complete our move and quite a bit of our stuff is still in storage - the stuff we were going to get on that evening and unload the next morning before bringing the truck back. The person who got us the cargo van was very helpful, but we felt like we just got brushed off. My husband and daughter could only complete one small load that evening when we were going to get the rest of our belongings. I'm very disappointed and upset with this move. We have used U-Haul for storage, multiple trucks and vans, and have been good customers. Now this. I'm very unhappy and now we have to spend money on another truck, another crew to round up, another month with things in storage all because the dang 24' truck could not get the door closed and the mirror issue. We are very upset about this.John H.
I ordered a dolly wasn't on truck and charged me for it for 5 days rental of the dolly I didn't have and it caused me to have to keep truck longer to find people to do the loadingWendy M.
Requested a dolly but it was not in the truck. I was still charged the $7.00 fee.CHARITY M.