Did not have all the equipment I had ordered but made substitutionTerry G.
Moving Truck Rental in Pigeon Forge, TN at Affordable Rentals
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Pigeon Forge, TN 37863
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3 Average Customer Rating
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The gal at the desk was friendly and helpful, though really busy as she also takes calls for a towing and auto business. Checked me in, gave me the key and told me where the truck was. As I opened the driver's door the flooring was covered in dried up mud. Then when I opened the back it had not been swept and cleaned out. So I had to do that when I got home. Will never use this location again!Rich W.
Truck wasn't clean so we had to clean it ourselves, also truck needed maintenance as it was very rough ride.Sunil P.
Need customer friendly staff. There was no professional way of dealing customer.BHAVIK P.
No receipt and charged my card moreTimothy S.
Thank you for all. Quick, friendly and helpful representative, clean truck was ready for service. Exactly what we need. Will use again when need and recommend to others. Thank you.Mohannad K.
Difficult to get to and limited parking/access. Looks like a junk yard.Kevin S.
Rude. Ripped the contract out of my husbands hands because they were not tracking our drop off. Acted like we interrupted something (God knows what) and had 0 customer service skills.Jonathan H.
Girl at desk was very nice acknowledged me when I came in.. Seemed very busy on phone and with other workers but still still was taking care of me.ann M.
I think u haul itself not this place but the company is money gougers for an8 to 10 hour trip you have to keep it for three days ridiculous never heard of any one being so money hungryDoris B.
MAKE SURE TRUCK IS CLEANED FOR THE NEXT CUSTOMER, IF I HAD MORE TIME I WOULD HAVE ASKED THEM TO CLEAN THE INSIDE OF CAB.JEFF B.
We had a tire blow out on our motorcycle while in Pigeon Forge, TN. The local office was of no help. I had to call the 800 number and speak to someone who thought there should be available units at the location we needed and scheduled this. Unfortunately the unit I booked was NOT there. I called back and they worked out for us to have a 20ft unit that would work for us. The unit we rented was late coming back and we needed it ASAP, because I was sitting on the side of the road with the bike. The lady who brought it back was dirty and smelled. In turn the cab of the truck smelled of body odor and wet dogs. There was NO attempt to wipe down the seats, steering wheel, handles, door knobs or control knobs. (this in the middle of COVD 19). At the time my husband is worried about me and another lady sitting on the side of the road in the heat with the bike so he just got in and came to pick me up Once my husband picked me and we got back to our hotel I wiped the surfaces down with some wipes a friend gave me but it did nothing for the smell. I understand the smell is not U-Haul's fault and we were grateful to have transportation home. However, it should have been wiped down prior to my husband getting in. I debated on sharing this information but felt you needed to know.connie R.
Truck wasn't to dirt but you can tell it haven't really been clean in the cabKeenan M.
The place was tucked away and in a very poor building. However, the staff was on top of it. The phone was non stop and she was so courteous during the process to those on the phone and me. She got me in and out very quickly in the midst of all of this. Great job!Manuel P.
Very out if the way. Contacted them on the day before was going to return trail or and even though their hours say open til 6 she let me know the uhaul people left at 5.marie T.
The location is well off the beaten path it was a used car lot with a dirty entry and office area I was actually scared to go in there by myselfJames T.
Very nice people.kathy H.
The uhaul truck itself seemed like the transmission was slipping it seemed like it was literally about to break down the rpm gauge would shoot up like almost 5 before shifting gears The staff at this location were amazing and very helpfulLindsey P.
This was in the backwoods and sloppy muddy parking lot. Front doors not accessible. Personnel were helpfulBrian P.
Very great super service. Very nice professional helpStephen M.
The truck had not been cleaned. The back was filthy and so was the cab. I am sure this location did not check it.Kevin R.
That drop off location was the sketchiest situation I have ever been in and makes me question using Uhaul if this is the type of locations they are sending me to for pick-uos or drop offs. Worst.Michael A.
The truck was not driving well. The lady was not very niece. I complained that she was charging me for extra miles as I took pictures of the miles before and after and she told me with an attitude that it was a computer fault and if I wanted to argue to call U-haul...I told her SHE was U-haul and she told me I had to call the main office. The charges were a rip off. I will never rent from U-haul againterry A.
Very easy and fast rental. Hassle free.Janet M.
Charged for 3 extra days after it was returned and staff was very unhelpful and very rude. Took 7 days to get my money back for the over charges.David H.