I had no issue with people at the pickup site. My issue is with Uhaul corporate. When I reserved the trailer it said it was available at the folsom location. There was another closer location, but someone would call me. I assumed that meant that trailer wasn't available there. The day before pickup I receive a text saying the pickup site had changed. It was 20 miles out of my way. Also, the pickup time changed from 8am to 10am. I had an 8 hour drive ahead of me. Getting the trailer 2 hours later was a huge inconvenience, Not sure I will use Uhaul again.Kenneth S.
Moving Truck Rental in Placerville, CA at LINE X of Placerville
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Placerville, CA 95667
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 10h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Placerville, CA 95667
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Make sure that the truck has seatbelts for all seats- and don't charge people for the cleaning of an already clean truck!Mallory D.
Liz and Devon were extremely nice and helpful. They made the pickup experience straightforward and easy.Loric P.
The lady who helped me at pickup and drop off was lovely.Katheryne H.
Wait time a little bit long. Maybe hire one more employeeVictoria S.
Honest and reliable I high-level recommend them they are life saversKosmos A.
Probably the friendliest people I have every worked with. Very professional. Very helpful.Peter B.
helpful, friendly, and welcoming. It is good to find a local business that makes you feel welcome and not trying to rip you off. Thank You!James P.
The truck was not clean when I picked it up. The inside of the cab was dirty, and there were mulch remnants in the truck bed. And then you had the nerve to charge me a cleaning fee. Secondly, you shouldn't advertise that this particular truck rents for $19.95 per day, and then charge over three times that amount as the one day rental fee. In general, I was not happy with my rental experience here, and will use someone else next time I need a rental.DAVID L.
Super friendly staff. Worked with me on extending my rental. Very reasonable prices. Excellent experience all around.Brian K.
Have no complaints. The service was great.Marsha G.
Very efficient and helpful staff. Experience could not have been better.Edward K.
None Great customer service and the answer the phone all the time and return callsðŸ˜ŠCathy S.
thank you for having a truck with a trailer ball. It was handy. I will be back againmark S.
Retail location is VERY limited on available parking. Customer best advised to have someone drop them & pick-up after rental rather than trying to park there. Other than that good experience....Mark F.
Well the guy at the store was awesome ! He was nice and friendly! But the people on the 800 number were dog shit ... they lie hang up on me and cancel my truck ... I mean the experience was dog shit and I escalated to have a manager call me and y'all sent an email but no one ever got back to me because y'all really don't give a fuck ! It's obvious that customer service is your LEAST IMPORTANT ASPECT OF YOUR BUSINESS! Sooo all I can say is y'all suck the big one and I can't even explain how rude the woman on the phone was a real piece of trash ðŸ—‘Jeffrey D.
The customer service was very good and the trailer was in excellent shape. The employee was knowledgeable and explained everything.Jeffrey H.
Not send your customers way out of their way to get something they reserved where they needed it. Plus you guys canceled my rental truck for our 600 mile move two days before we were supposed to get it. Had to drive to San Diego to get another truck.Nicholas T.
No improvement needed from my standpoint they made the process very easyRichard W.
Customer service was polite and professional. Communication was clear and courteous. The employee wore a mask and practiced social distancing.Robert P.
I had to drive a fairly considerable distance, well over one hour, to pick up my rental. But in today's Moving that's taking place particularly in California those types of rental strawberry scarceGary S.
the ratcheting front tire tie downs on the auto transport trailer I rented require some maintenance. Rusty, dry, & difficult to operate. Everything else was great !STEPHEN P.
This uhaul location went above and beyond when I ran into a little snag. Thank you!Craig K.
THANK YOU!KRISTINA S.