This was a terrible experience. Uhaul completely dropped the ball and screwed us. I reserved, and paid for, a truck 5 minutes down the street. Instead, I received a last minute email stating we had to pick up our truck half an hour away, postponing our start time by more than an hour once we were able to check out. We hired 3 movers, because I'm VERY pregnant and VERY high risk and am physically incapable of moving the items. I was in the hospital the night before from yet another issue with my pregnancy, and arrived to pick up our truck even still wearing the hospital bracelet. So, 2 of our movers, who were paid ahead of time, were unable to complete the job due to the time change. We were left with 1 mover, and out $500. When we brought up this being an issue at the checkout, we were simply told "well Uhaul gave you an extra 50 miles to make up for it." That doesn't make up for the $500 lost. That doesn't make up for the entire day wasted. That doesn't make up for the second trip we will have to make, with another service because I will NEVER use Uhaul again. It doesn't make up for the stress caused to my already stressful pregnancy. It doesn't make up for the $150 I wasted on the Uhaul. It doesn't make up for the gas in my vehicle to go to this second location. I will be telling everyone I know about my awful experience with Uhaul. The ones I have spoken to about this will not be using this service again. Completely inexcusable.
Location de camion de déménagement à Plainfield, IN chez Hines Self Storage LLC
Déménagement en provenance/direction de Plainfield, IN 46168? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Hines Self Storage LLC. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Hines Self Storage LLC
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Plainfield, IN.
Location de fourgonnettes et de camionnettes à Plainfield, IN
Les fourgonnettes et camionnettes de location U-Haul de Plainfield, IN sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Plainfield, IN 46168. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
--The local manager reached out to warn me that the facility was about to close (my location and time was changed by UHaul). He then waited for me. That was very nice! --The local manager prepared the car carrier to the truck -great! --UHaul corporate was insufficiently transparent about one's preference for time and place is not necessarily respected; that the customer may end up an hour farther away; that the pick-up time may be changed; and that all that is communicated only the day before. --The truck was dirty; one of the daytime running lights was not working; one of the stays for the fold-down fender on the car carrier was missing. --I had to call UHaul a couple of times. The wait times are awful, `` Add to this ratings survey a rating for UHaul corporate -not just the locations.
Very clean and professional operation.
Manager was extremely helpful and efficient. In and out in less than ten minutes. Very satisfied!
Great experience, and terrific customer service!!
A/C in one of the trucks we rented didn't work but this was not Kyle's faul. He is a super nice guy I would recommend using him to anyone that needs any Uhaul equipment. His location is very clean and accessible.
Hines Self Storage keeps clean and new rental trucks. We will not rent from any other place. Kyle is courteous & professional.
The phone app for returning the truck was cumbersome - other than that it seemed like a good experience
This was an incredibly easy and simple transaction. I did most of it online, and it all went very smoothly. We will definitely use this location again.
Kyle went above and beyond my expectations for my unique moving needs. I am completely satisfied with my experience with uhaul at this location. I will recommend this uhaul location to any and everyone I come in contact with that's looking for help with there moving needs. Thank you Kyle! It was a pleasure doing business with you
Make sure that the right truck is available.
Thank you for the great service that I received.
Tight fit for a big truck
800 # for after hours drop off worked like a charm
Very friendly and fast service.
Very kind owner, super friendly, super easy transaction
I could not ask for more. Kyle treats customers politely & professionally. The truck we rented was very clean.
The gentleman at this location was very helpful in checking out and connecting the trailer to the tow vehicle.
The truck was covered in bugs, so much so that we had to stop at a gas station to clean the windows before going onto the highways. It would have been nice if that was better cleaned. Also, our truck at nearly 100,000 miles on it, which is not a bad thing, but definitely made the drive take a bit longer and made the ride more shaky due to the mileage age on the vehicle. The staff member who helped us was extremely helpful and wonderful to work with!
Very friendly. Great service.
Everything was awesome. Very good customer service. Thanks, U-HAUL!!
U guys were awesome. Thanks
Kyle was very courteous and helpful to deal with. Excellent manager!
I was given the wrong info regarding the price and the time I was able to have the van and I was charged two days and I had it not even 11 hours