I purposely reserved a 10' Uhaul at a Uhaul dealer. The night before pick up, I received a phone call changing my pick up location to an auto shop. I don't understand why my pick up location was changed when I reserved that location well in advance. Also, when my husband went for pick up there was no one to assist with pick up instructions. I received calls from Lou, owner of garage but he was not present and my husband had to call Uhaul and go through an entire new process for rental which took another 45 min at least. Very frustrating and avoidable. I am definitely hesitant to use Uhaul for my moving needs in the future.
Megan P
Lous Auto Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Plains, PA 18705
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe guy at this place was a great guy. My issue was its a old trailer, had issues with the lights they were corroded and had to have roadside assistance come. They were fast getting everything taken care of for me
Shirley BLou is just over worked. It took an hour to complete the contract. Lou is a nice guy and tried to get me out quickly but it just took too long to go through the process.
Ron BVery easy, and Lou was friendly and helpful!
Edward AFuel Tank on empty so gauge to determine how much to put in/replace which is opposite of policy and feel wronged by being charged $35.00 for lackadaisical non attention to fuel gauge..Request reverese back $35.00.fuel fee to truck fill /replace gasoline
Mickey C