The Uhaul app is garbage. It wants to be user friendly, however it's not. Even though I allowed location services all of the time, it still could not detect that I was at the drop off location. Even after closing and force stopping the app. I ended up having to go to the Uhaul website to conduct my business for the equipment return.
Garth I
Blueberry Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Plant City, FL 33563
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2,5 - Cote moyenne des clients
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Location did not have the truck size I reserved, and took advantage of me being in a tight spot by charging me for the larger truck they had on site. The truck I wanted was not returned to that location, so they charged the person that didn't return it a fee, then got more of my money by renting out the larger (only) truck they had on site to me. A straight racket, and will not recommended the location, or U-Haul if this is the type of business they allow their locations to run.
Andrew MI dropped off the truck at 5:30 in the evening on the same day. The man was extremely rude and he did not put in the return until the next day at 7:30 in the morning.
Jennifer RHe wouldn't let me drop off the truck there at first. Yelled at me to take it somewhere else. I showed him my paperwork that clearly showed where to drop off the truck. He said he was full and had no room for it. I handed him my key anyway.
Melissa HThe truck was filthy, had a terrible vibration as you drove it, empty or loaded. I picked the truck up with 3/4 of a tank of fuel and was told to return it with 3/4 of a tank. I used the truck and moved and when I returned the truck, I had filled it up to 3/4 of a tank. The estimated mileage that was given was 80+ miles off so I was charged for the mileage. But also I was charged for 6 gallons of fuel which I do not agree with as I returned it with the proper amount of fuel in it. I have used Uhaul for the past weeks for moving and need one more trip to finish my move. I have spent over three thousand dollars with renting Uhaul trailers, truck, and tow dolly. I will not use Uhaul services and would not recommend Uhaul to anyone. It was wrong for the extra charges, especially the fuel charge. I will also submit a complaint to Uhaul corporate office.
Richard D