Drop off location has no internet service, to access the app and it took 40 minutes to check out. I had no customer service, no human contact , and had limited parking.
Leah f
Protech Service Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Plymouth, MA 02360
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Great location, nice people. Very efficient!
Eric GCheck in online was buggy and took awhile. Equipment we rented was not put in truck. No personnel to help.
Lauren SFirst off, I ordered the blankets and dolly but they were not with the truck. Secondly, the drop off location was from a scene in a horror movie. Literally, you all need to check that place and reevaluate if U-Haul should be operating out of there. Lastly, your app did not work and the website was having issue so I was unable to properly return the truck online. This was the worst experience I’ve ever had with Uhaul and will not return unless I go to a location that has a uhaul employee and storefront.
Patrick MMy issue is not with the location but the U-Haul app and the ridiculously complicated process required and the slowness of the app which depends on good cell reception. The overkill regarding needing to provide a number for your slow customer service support to call (8:00am on a Saturday) to verify you when you already have credit card, driver’s license, phone number, email, etc. It took me almost 30 minutes to finally get my rental key and leave. That’s unacceptable.
William A