The guy I talked to was very helpful and great to deal with.
RICHARD H
Stor Guard
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Portland, TN 37148
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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I got charged an extra $200 fee for missing or broken items. We returned the truck in the same condition we got it in. I even purchased the extra damage protection too so I am unsure of why we got charged this fee. I emailed back but have not been contacted. Overall, love the location but I am VERY disappointed in the service and bill I received. I would like to be contacted for an explanation and resolution.
Lauren PThe box on the truck leaked water and I was charged more than what I was told
CATRINA SMy experience was seamless. Quick service. Will definitely be using Uhaul again. Only thing that would have been better is there was nobody there when I returned because they were at lunch. In my opinion, the store should have an employee available during all open office hours.
KIMBERLY BI did a reservation online and said I did not want to pay extra for the insurance. I went to that pickup location and the man there asked me for my license told me to sign a paper to pickup the trailer. I did so to receive the trailer. I did not know that he charged me extra for the insurance. He never asked me if I wanted insurance. In fact, I said no insurance on the online reservation. It was very misleading. When I called uhual to receive a refund for the extra insurance amount, at first I was told that they could help me if I return the trailer. I returned the trailer early, called back, and they told me they weren’t sure if I would get my money back because I signed the paper that he told me I needed to sign to get the trailer rental. Super disappointed. I feel like I was taken advantage of. I just want the extra money that was snuck in refunded
SARAH T