Excellent service and very friendly people I would recommend recommend them and U-Haul to anyone that was needing moving equipment.
BRUCE J
Conoco
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Rainbow City, AL 35906
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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The owner was beyond helpful and kind. Got us set up for exactly what we needed! We appreciate his business and look forward to using his business again in the future and telling others also!
Whitney SHe is great. Very customer oriented.
Ridley DI love this guy who runs this location.He gos out of his way have used him several times.5 stars.
jeffrey mThe representative from this location could not have been any better. Upon examining the unit he revealed that I had went over in mileage. I told him that f I had been able to pick up the vehicle in Auburn, Alabama as I had ordered on the uhaul website no extra mileage would have been accrued on the vehicle. I disputed the issue and he helped me contact Uhaul national office where I could present my case. The representative said she understood that I had to pick up the vehicle 50 miles away from the original order point in Auburn, but that the extra mileage issue should have been performed at the Alexander City Uhaul location, and that nothing could be done and I was responsible for the overage in mileage. I felt like I had stepped into yher twilight zone or the looking glass. I had the national representative steel man my situation, and she was able to describe the situation fully and accurately, but insisted I was responsible for the extra mileage. The Uhaul representative at 803 W Grand Ave spoke up and retold the situation to the national Uhaul Representative. He said that this mileage overage was not the fault of the customer and that she could correct this situation. The national Uhaul rep yet again said thathe customer was responsible. The local W Grand Ave Rep. told me to just hang up. (pulling his finger across his throat). After the hangup withe the national Uhaul rep. the local rep said he would take care of this issue. He said he would be penalized by correcting the issue. He said that I had been very nice even though I had been wronged by the Uhaul system. I anyone actually reads this missive the rep at 803 W Grand Ave Rainbow City, Al should not be. As a matter of fact he should be offered a position at Uhaul corporate training customer service reps and a salary appropriate to a VP of Customer Service relations. He provided me his name and as I read it, it appears to be Jig. If Corporate desires more information please contact me using my contact info provided on the contract...
James m