After arriving at this location to return my truck… I quickly realized that there was no key dropbox anywhere at the business, or even a mail slot to return the key. I then called U-Haul again, and attempted to talk to someone on how to return the key, but was not connected to anybody for well over 30 minutes. Eventually, I had to wait until the business opened, and then gave the key to the employee. This was highly inconvenient and caused me to miss my previously scheduled dentist appointment.
Mark H.
Mail Center And More
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Rancho Cucamonga, CA 91701
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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I reserved a 10ft with dolly and blankets. I was charged and did not receive. I arrived at 10am took me 40 minutes to try to get approved. finally I get approved and I have to go around to the Mail center where a lady took another 20 min to get me the key. .she had no idea what she was doing, the keys were sitting in front of her and she kept looking somewhere else, I told her the movers were at my house waiting and she said she was lost...it was the craziest thing..I pointed out key to her and she said "oh yes" geez...it was a nightmare all around...go somewhere else..incompetent and no respect for a person's time. Moving is stressful enough...I had to borrow a neighbors dolly...it was horrible
Ivannia E.nothing to improve nice and professional people im very satisfied
arnulfo A.Did not receive an link fir checking. I a. Assuming everything was okay
donna K.I had no service around your building so I couldn't use the app and set the allocation of the truck and because of that I got charged an extra $20 so you guys can check in the truck
STEPHEN G.