The 20' UHaul truck that I received was a junker. The truck was old (which is not a problem) but it has not been well maintained which is a problem. The drivers side door has to be slammed to close it. The vehicle has been exposed to a salt water environment and has heavy rust on the truck in multiple locations. The rear door is starting to separate at the gasket that seals the door. The truck guzzles fuel. I rented a newer 26'ft truck yesterday it got much better mileage. The interior dome light doesn't work. The 12v charging receptacles are worn out. The trucks has heavy damage from years of use. The truck needs to be salvaged. During my use the check light also came on. I reported this to the rental customer service. The vehicle was dirty inside the cab and I had to sweep out the rear of the vehicle before I could use it. .
Alvin L
Shell Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Richmond Hill, GA 31324
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Beware this location will charge you for fees that are unfounded. As owner of a moving company we rent Uhauls frequently and have done so for years. This is the only location we have ever encountered that charged us $20 for an "after hours service fee." Interesting seeing we returned the truck in the middle of the day, one day early, and they are a 24hr. return location?! Hmmmmm how does that work? Obviusly this is some slick move by local uhaul guy at this location. I called the Uhaul national line and and a kind professional rep Larissa immediately refunded the charge, and was also baffled by the $20 charge, and agreed it was unfounded and incorrect. I would avoid this location as I am not the first person this location has done this to. Read reviews.
MICKEY MHave someone available that can provide answers. We were charged for fuel although we clearly had fueled the vehicle back up and showed the attendant proof. The online app was of no use and we had to call the 1-800 number to get a love person to help because the drop off dealer was of no use. Absolutely pathetic customer service and we will NEVER used this location again. To say we were disappointed and upset is an understatement.
TEKI WLess photos taken by the rental of the truck!
CARLTON MThe truck was jerking and damaged most of my items from shifting. The truck was filthy and the process was annoying:. I’m not usually one to complain but this wasn’t ideal not to mention most of what o loved ended up in a donate due to damage.
ROBIN B