Office hours according to website were until 5pm. We showed up at 4pm and no one was there. So we weren't able to ask any questions or ensure that the charges were accurate before dropping keys off in the drop box.
elisa g
Brook Road Auto Care
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Richmond, VA 23220
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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It was closed, for the holiday.
Jeffrey LReserved a 20' truck at Lombardy U-Haul, received a text yet truck was not available when I arrived to pick-up. Could not find a 20' truck elsewhere, called 1-800 number and agent sent me to Brook Road where no attendant was available and I had to rent truck by phone app with help from U-haul tech support that took almost an hour to complete. I informed the tech support of beginning mileage and 1/2 tank of gas when I picked up truck. The Brook Road location is four blocks from the storage. I transported furniture from the storage 4 miles to my residence and return truck 4 miles to Brook Road. I put gas in truck back to the 1/2 tank mark. U-Haul billed my charge Card for 23 miles which is impossible; and $10.00 gas. I was ripped off by U-Haul after receiving poor customer services with the reservation I made at Lombardy Center.
Bernice TStaff was great!
Richard KN/A
Johnathan R