Dropped off truck here because original drop-off location was closed for vacation 3 .miles away. Agent had her back to me the entire time on the phone. Said park it and leave keys.
JOHN PIVNICKAS
A 1 Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Rio Grande, NJ 08242
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When I dropped off I was 2 minutes before they closed (I would have been annoyed too) and I saw the person driving away. I had no problems dropping off the truck on the mobile app, but I wasn't sure where to park. Overall my experience with UHaull was awful.
Annemarie CarpicoMy experience with the attendant was excellent, but my experience with the u-haul equipment was very poor. Upon starting the 15 foot truck I initially ordered, I found that the check engine light was on. Considering the length of my trip I was not comfortable taking a truck with the check engine light active, so I brought it to the attention of the desk. After a brief phone call she was able to give me the option to use an older 17 foot truck instead. This one did not have the check engine light on, but was in generally poor condition. I later realized it was stuck in tow/haul mode and upon arriving at my ultimate destination found that the box had been leaking. Most of my cargo that was on the floor was soaked.
Christopher Shawthe u-haul app needs improvement
Michael GrandyI wish i knew about the hidden charges upfront like charge by per mile etc, Environmental fee etc, I went to rent a truck for 19,95 but hidden charges lead it up $125 bill... which I though was too much...
Anis Ahmed