Dealing with agent was great very polite, friendly and professional.JOHN V.
Moving Truck Rental in Rio Grande, NJ at A 1 Easy Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Rio Grande, NJ 08242
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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My reservation for a 10' truck and appliance dolly was not prepared or available upon my arrival. System was slow, customer service by Joanne Elmore was terrible, and no dolly! It took Joanne over 1 hour to locate a dolly at a neighboring Uhaul. She never apologized for the inconvenience, passed the blame to me or the computer at every chance (not to mention never put on a mask during Covid). When I requested a discount, she ignored me and pretended not to hear 3 times! It was the worst experience customer service I've had in recent memory. I will never do business with Joanne or A-1 again.Stephen H.
Friendly service. Vehicle was clean and in excellent working condition.Robert S.
A 1 is the best!Anthony L.
Counter lady was NOT friendly. Van I rented had no proof or confirmation that it was disinfected after it's last use. Or how long it's been sitting since last used. U-Haul didn't let me know if there was a vehicle to rent or where to pick it up until the night before even with a weeks notice.John M.
A-1 is the best, my go-to place for U-Haul rentalsAnthony D.
I found the van with dirt (mud) in spots in the cab and storage area. NO Proof that it was disinfected from last use or how long it sat before I used it, I had to Lysol and wipe down the interior of van before I used it. Wore my mask the entire time driving this vehicle because of no proof of cleanliness/ disinfection. I found the desk agent there at A-1 to be not user friendly and won't be dealing with this business again. Ace hardware in Villas does not take U-Haul reservations, basically they want you to rent the day you need it. And hopefully they'll have what you need. M&M storage didn't have what I needed HOWEVER the lady there (Linda) was absolutely THE BEST! courteous friendly in person as well as on the phone. Very helpful in finding what I needed . Renting from U-Haul seems to be more difficult then it should be. I didn't know till night before if in fact a van would be available and where I would have to pick it up. First time renter from U-Haul not sure if I'll be again.John M.
Drop off facility was closed but instructions were clear and easy to followJeffrey F.
The telephone pick-up and drop-off process is remarkable.Michael M.
Nothing, A-1 is outstanding, my go-to location for U HaulAnthony D.
Easy check in and checkout.Richard L.
Was Everything expectedBrian H.
Great company would let all my family and friends asked and commit to you company. . you get a 10 plus rateMARGARET C.
A new van and t did the job. Keep up the good work. It would ne nice if you offered active duty/retired military a 10% discount.Warren D.
Remote pick-up is way too long and time consuming. Plus it make you put in friends information, then you bother them.Donald G.
WiFi...internet signal is horrible and let customer know that it is self check in and outDemetrios H.
Rented truck online with the app for pickup when they were closed. Truck bed was dirty, empty water bottles, old socks, papers. Cab had used kleenex inside. Rented a dolly and it was not there, had to go to another location to pick one up which used fuel and time. Called uhaul and they did reimbursed me $50 but still had waste time and gas.John B.
The lady at A-1 Storage was amazing!Christopher P.
Drop off keys and good to goDaniel O.
Worst uhaul everNANCY T.
I'm not sure how to truly rate this experience. The people at A1 were very nice but the equipment was not in the best shape. The tire warning light was on which means I had to waste time going to a station to check the tires. Also the change oil light was on for the entire time. My only complaint about A1 is that I couldn't pick the van up until 10am on a Saturday which set me back several hours.MICHEAL M.
Friendly and helpful. Highly recommend.Henry H.
Have people that k ow what they are doingNicole S.
Cargo van had a low tire with warning light. Oil change was also overdue according to warning message.Jack F.
We called to get a Van last minute, & it was there, ready to go. The staff was very courteous.Vince S.