We are a business and rent trucks frequently from your competition. After we returned this truck I was charged $78 for damage we did not do. There was no inspection made at pick up or at drop off nor were we informed that we needed to respond to an email about pre-existing damage. I have disputed this charge with the manager at the location but got no help. I hope you enjoy your $78 because it's the last you will ever see from my company. Dan Ryan 540-589-2418
Location de camion de déménagement à Roanoke, VA chez U-Haul Moving & Storage at Melrose
Déménagement en provenance/direction de Roanoke, VA 24017? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage at Melrose. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage at Melrose
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Roanoke, VA.
Location de fourgonnettes et de camionnettes à Roanoke, VA
Les fourgonnettes et camionnettes de location U-Haul de Roanoke, VA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Roanoke, VA 24017. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Truck we originally reserved had a dead battery so we got an "upgrade" to a larger truck. Everything seemed fine at first. It wasnt until the truck was fully packed that we realized that the back door would not close. After several frustrating moments we called the rental location assuming they would be able to do something about it. We were told we would have to call the roadside assistance number. Several calls and 6 hours later, the truck could not be repaired but the tech could cut the part keeping the door open. Long story short, we will never be renting from here again.
I turned my trailer in after business hours.
I had a great experience. The person I dealt with was very friendly and courteous. I will definitely return next time I need anything relative to your business. Thanks much..
The lady that was working there that day was so nice and was very knowledgeable about the job she was doing
I have worked with four Uhaul locations over the course of this move. The ladies (Kelsey and Laura) at the Melrose location in Salem are the best. They go out of their way to make sure everything is hooked up correctly. The open early and stay open much later thank the other Uhaul locations.
Laura and Kelsie are phenomenal. They have taken extra time to walk me through the process in hopes of making my move as simple as possible. They really go the extra mile in making people feel welcome.
A little bit more attention to detail, as far as the interior of the truck inspection. The passenger side visor was broken and cigarette damage to the center console was not recorded. Made me feel like I might be responsible. Other than that, vehicle ran well and the store personnel were amazingly friendly.
Don't charge for something inexplained
Excellent customer service I've used them twice in the last couple of months and will continue to do so we needing anything for moving!
When someone reserves a truck, don't rent it out and make them drive across town to pick up a replacement
It was a very good experience. Staff were friendly and helpful!
I was using the app to see which location had the size truck I needed & on the day I needed it. When I went to the location the employee seemed confused as to why I thought they would have the truck. So after she looked & saw she could help me, it was ALL positive & a great experience after that. But I would suggest you never say to a paying customer, "I don't know why you were told to come to this location". That statement made me want to just leave & go somewhere else, but then I thought "no she needs to help me right here". So glad I stayed.
Staff was friendly and helpful. I will always go to Melrose in the future.
Make customers aware of their rental selections. I was not aware I had unknowingly reserved a one-way rental resulting in charges being nearly double the rate of a in town reservation.
Staff was very professional rented Cargo Van was clean and drove nicely which I drove 1300 miles round trip. Delivered to Nora one of my Sellers which I had listed her home here in Roanoke ,VA moved out of State, REALTOR that works for You! Hazel Harmon MKB REALTORS, Roanoke VA
Fix the headlights, dash lights, and windshield wipers on the van. High beams didn't work, dash lights didn't work, windshield wipers sucked.
Prompt, professional and courteous service. Rented 10' GMC box truck. It was comfortable, smooth and not bad on gas.
Overall I was very happy with with the rental. My one criticism is the tires were not properly inflated and on tire was extremely bald. I would appreciate a little more attention to maintenance. As I was taking the car hauler 600 miles, tire under inflation could've caused a blowout. One tire only had 25 psi they all should have been 65 none were over 40 psi. Not a big deal though. I brought my pressure gauge and inflated the tires myself.
I forget his name but attendant was very helpful and provided excellent customer service. He Was very patient with me when I did not understand some things.
Great service at counter.
The service was done well. However, I brought back the trailer 20 mins late and was charged an entire day. I'm not happy about this at all!!!
The staff was more than helpfull and professional. The credit card machice wasnt working properly and had to do it 4 times in order to get the transaction to go through. Then the tire blew own on way back from destination. so we had tire replaced nad had purchased the upgraded insurance plan . We need to be compensated for that. I realize problems arrise however Uhaul just needs to make this reight!!
Excellent customer service and support.