Terrible, I was to pick unit in Apple Valley, MN-had to drive to Rochester, MN to pick (77 miles). 3 hours @ 2 people plus gas cost to my personal car. Picked at gas station, had to ask for help to have people move their cars to get to the truck needed..
Kevin P
Jeffs Little Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Rochester, MN 55904
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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I was charged extra mileage due to the fact that I was dropping it off at a location that was 17 miles from my destination. This wasn't taken into account for my allotted mileage. I picked up the uhaul, returned to my apartment that was just down the road, drove to my destination, and then had to backtrack 17 miles in order to drop the uhaul off. Gas was put in along the route. The booking online showed it was within 4 miles of my destination so the reality of it being 17 miles was a shock and ultimately cost me additional money.
Sophie HThis place was awful to drop off at. The employee working was not knowledgable about how to return the equipment and (like when I picked up the vehicle) I needed assistance unloading my car. The employee did not know how, we roped her boyfriend into helping us too. Between the three of us, we eventually got it done, but it was not clear enough on the instructions nor easy enough to do it without someone knowledgeable nearby. The employee told me she would finish the checking in, which I could not trust her to complete fully or accurately, but she seemed weirded out when I said that I'll do it. Overall, just very frustrating to deal with after a long journey.
Isabella Lequipment was very dirty. Rep didn't know anything about how to check out equipment at all. U Haul sucks stay away from using them
STEVE SGreat to work with!
deborah m