Due to the negligence of an employee I am paying a fuel charge. I do take some responsibility but being a very large company relying on a customer to return things without the company checking the vehicle in themselves and relying on the customer to do everything is a complete joke. Make your employees get off their butt and do their job. What a joke.
SCOTT D
Storage World
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Rogers, AR 72756
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe location was actually fine. But the user experience of picking up the truck through the app/online was deplorable. I got there around 8:10AM and checked in and kept getting an error message, which means I wasn't able to get my truck in a timely manner and it caused us to be late. I finally got ahold of someone online who passed me along to someone else who was able to check me in manually. By that time, someone had arrived at Storage World and helped me get the key to the truck. It caused us to be very late. If UHaul is going to utilize technology, they need to ensure that it works properly.
Mickey BThe equipment was clean but not maintained. The truck we received had a steering problem that we didn’t realize until we were on the highway driving to our destination.
PRASIDH SMade everything easy and on-line
Jeannie NI got charged for fuel and service fee when we put gas back in it and I've not gotten a response to my customer support request.
REBECCA S