Website did not work for being able to remote drop off the vehicle had to borrow a stranger's phone to do the drop off. Place was closed until the 16th of Oct so I had no option except to do mobile drop off. Make it more clear on reservations/website what a user can expect at the pick up and drop off locations.Trevor P.
Moving Truck Rental in Roseville, MN at Rose Car Care
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Roseville, MN 55113
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3 Average Customer Rating
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The dude was super friendly and helpful. And the place did have a professional uhaul sign on door, but it was difficult to identify from the road. And the place looked like an auto graveyard.Mark M.
I had to switch locations to this one because the Maplewood location didn't have the equipment I needed. Yet the dolly and the blankets weren't even in the truck at this location! I honestly don't know why this location has U-Haul trucks. It's so cramped, so hard to get the truck in and out without hitting all the cars there for repair. Had no clue how to park it when I brought it back. Speaking of bringing it back.... I had a storage unit in Shakopee that had a U-Haul drop off with a space available to park the truck. And yet... when I called the lady told me I had to go all the freaking way back to Roseville after a really long day of moving. And it's not like driving these trucks is easy- and going on 35 with the construction was terrifying! And I would have been able to drop it off at Shakopee... if my location hadn't changed from Maplewood. Anyway. I'm super turned off by my experience with uHaul this time. Probably won't use uHaul the next time we move.Julia B.
I returned the truck after hours. Since the place is a car repair center, there were many cars around and just one spot to park. That spot was very hard to park because of improperly parked cars. Required a lot of maneuvering and additional assistance from one more person.Sampada B.
The owner refused drop off until we spoke with a uhaul company rep. Claimed he didn't have room.Jeffrey H.
A bigger lot would be nice, but otherwise excellentDavid P.
A joke, no computer, manually entered credit card, only 1 trailer.John B.
Seems like more of a drop off location. We did drop off after hours. Is an auto repair that shares with U-Haul. Not sure how many rentals they handle or have available. Was a convenient distance.diane N.
Nice people, but a pretty small location. Not sure if they would have the widest range of trucks to meet all rental needs. At least they had dollies for rental.robert B.
This was not my preferred drop off location as this was 10 miles further than one i requested. This place shared a automotive repair shop that i questioned if it was a uhaul store. The parking lot was full of cars for repair. Thankfully we could move the trailer by hand as the lot was small and very little space to maneuver a truck trailer combo. Finally, the rep did not officially complete the return transaction as I questioned him on my leaving and then receiving an email about the trailer not returned and being late the next day. Uhaul customer service resolved and was nice and helpful.Keith S.
The parking area was a little tight but the service was excellent and he got us hooked up and out of there without any problem.Jim M.
Owner was helpful and friendly.Julie N.
It wasn't all the fault of this location but they shouldn't have taken the reservation if all items were not there. Was then sent to another there location who also didn't have my equipment that was also rude. Overall the experience was not good. Then once the equipment was returned I recieved a call from a woman at the drop off location who had an attitude about why I didn't return some of the equipment. I explained to her that I was never given the equipment and she should check the log because the corporate lady had marked that the equipment was not rented. Overall the only good part was the lady from corporate that helped me with the missing equipment and marking in the system.Matthew B.
The man who received the truck didn't speak English, which caused some worry and confusion (it also meant that the truck wasn't checked in until the next morning, even though it was returned during business hours.) Moving is stressful enough without having to call the next day to make sure the truck would be checked in as returned on time!GeneviÃ¨ve Y.
I was difficult to find for someone not familiar with the area.egons D.
the process was not clearly outline to me. when i arrived ti pick up the vehicle, i was asked to provide all the same information that I already put in online. Also, the drop off location I selected online, was not available for the staff at the pick up location to select. We spent an hour figuring out what to do, before I called customer service myself to get it handled. Also, I was charged gas money, when I drove under 30 miles. I don't understand.Shawna Faith T.
This was a small dealer with little parking space. I wanted to use the Acorn Mini Storage dealer but was told I could not from the Uhaul rep that called me for the return destination. I found it odd that I had to use a return dealer and couldn't return it to any Uhaul dealer in the area. Very poor and weird service that I got here from Uhaul corporate center.Kou V.
Employee had some difficulty generating a receipt at the end of the day, but everything else about the transaction and equipment worked out fine. Thank you.Brian W.
Very pleasant customer serviceDorothy B.
This location had employees that could not speak English, which made checking out and returning the vehicle difficult. We would recommend removing this location from the list of possible renting locations unless they make a greater effort to have actual customer service.Katrina O.
Service was great. Location is in run down conditionGregory S.
Steering was very loose with a lot of free play. It was difficult to stay in my lane. Recommend repair! Windshield was dirty both inside and outside. Difficult to see in stormy weather.David G.
Awesome customer service.DONNA W.
Javier was great as he owns the shopGary N B.
It was really easy to use.Randy L.