When someone can visibly see that someone is stress they need to notice that and not try to upsell them on something. Workers should find another place to eat lunch of they don't want a customer to ask if there is someone inside. Deadlines are set for a reason and it matters if a vehicle is checked in on time even if the worker doesn't care about anyone.
CHARITY B.- Texas TX
- Round Rock
- 78681
Moving Truck Rental in Round Rock, TX at U-Haul Moving & Storage of Round Rock
1535 Round Rock Ave
Round Rock,
TX
78681
Services dans cet établissement :
Pour nous contacter
1535 Round Rock AveRound Rock, TX 78681
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Round Rock, TX 78681
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
The tail reverse light wasn't working - the light bulb was likely bad, but I wasn't informed and nobody checked that. Also there's no easy way to report it after I drove the truck out of this location.
Joseph Y.- Rating:
- 5.0
None
Keith B.- Rating:
- 5.0
The Round Rock guys rock! They are always very professional and are willing to help anyway they can. I would go out of my way to rent from them anytime. Amazing people!
WILLIAM A.- Rating:
- 5.0
Great experience. Outstanding service. The place was clean and the equipment was in great condition.
RAMON O.- Rating:
- 1.0
The location where I reserved the trailer was not opened. I waited till 830 am before leaving. They were suppose to be opened at 8am. Then I receive a call telling me that my trailer is not even at that location and I had to drive 25 minutes away to pick up the trailer. What is the point of reserving at a specific location if the unit is not even gonna be there? Absolutely horrible business model.
Robert H.- Rating:
- 5.0
Everyone was courteous.
Agustin V.- Rating:
- 5.0
Geon was very helpful and nice! âï¸âï¸âï¸âï¸âï¸
Carly D.- Rating:
- 5.0
The guy checking me out was super nice and friendly. Checking back in after use was very easy. I loved it!
Robin B.- Rating:
- 1.0
Counter personnel exhibit entitled attitude, negative customer experience. Will not be renting or returning any future equipment rental from this location. Absolutely opposite experience from my pickup location and prior rentals in past. Pickup location in Abilene was absolutely role model counter and great customer experience. And very clear individual who uncoupled my RV return saw there was no room to exit after he dropped RV behind me but had Not taken time to remove car trailer in front of me out the way or 16ft truck in adjacent lane in equipment return area. Absolutely not my first negative experience at this Round Rock TX location but will be my last interaction at this location.
Miguel M.- Rating:
- 5.0
The staff was very helpful and equipment was ready and, I was on the road quickly and return process was flawless. Thank You Round Rock.
JOSEPH E.- Rating:
- 5.0
Walked in, no reservation. Walked out 15ft truck in hand. Rain no problem. They got me in then out. Keep it simple.
Jacob W.- Rating:
- 4.0
The construction around the location seems to never end so isn't ideal. I don't like how the inside is blocked off into two sides. It isn't welcoming and I can't imagine it feels safe for the employees to not be able to see who's coming in or what's happening.
Kyle M.- Rating:
- 5.0
Your counter person did a great job- very through and had patience with some challenging customers!!
THOMAS M.- Rating:
- 3.0
Teach employees that when you need to address a customer about unknowingly doing something wrong that yelling and cursing thenis not appropriate
CLYDE R.- Rating:
- 5.0
Good
SERGEI K.- Rating:
- 1.0
Worse service ever. I ended up checking my truck in online. The guy on the phone was rude when he asked when I was returning the truck and threatened me with "well we are charging you an extra day".
TISHA R.- Rating:
- 5.0
Clear parking area would be helpful and maybe an additional parking space or two
PARAG K.- Rating:
- 5.0
Great people at that location to deal with Friendly and great attitude
AYMAN G.- Rating:
- 5.0
Gentleman that helped me (I think his name tag had Guzman as the last namd) was super friendly and helpful.
JUSTIN H.- Rating:
- 5.0
Cab was dirty, and the storage area was dirty with a small amount of trash
robert A.- Rating:
- 5.0
Great People and Service at this store! I would recommend them
AYMAN G.- Rating:
- 4.0
Reggie was an awesome person to help check out a truck.
HWANG P.- Rating:
- 5.0
The staff was very helpful during the checkout process.
TERRENCE J.- Rating:
- 5.0
The return process was good and quick. Thank you.
GWANGWOO C.