Extremely difficult process
Colette H
Sams Global Services Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Rowlett, TX 75088
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Truck was not ready on time which gave a 2 hour delay. With that, the storage office had closed meaning I could rent the storage unit until the next day. We had to make 2 trips and wasn't able to get the truck back in time due to losing several working hours caused by the truck not being ready. My total is now 3x the amount I originally authorized since I had to keep the truck an additional day. I will not be using Uhaul again. This is the 2nd time in a row using Uhaul and having a horrible experience.
Danielle NThis was a good fit for me. My rental experience was great.
Wandra JThe equipment was in good order, but the personnel were confused, unprofessional. The Location itself was confusing and not well maintained. I honestly don't know what the primary business was at this location, but it was disorganized and unprofessional. We returned the truck early, gave the keys to a man who said he worked there and would take care of the check in... but the manager called us several times over two days wanting to know where the keys were. I repeatedly told him we had given them to one of the men that appeared to work there... Finally they located the keys. I am certain this shop is not the image Uhaul wants to give to the world.
Gary BIt was just a key drop box. No people there. I did talk to someone by phone. No other Uhaul equipment in sight.
Mark B