The guy was there to shut off the elevator in the middle of us loading the uhaul. He waited for us but was rude saying he was doing us a favor by waiting to shut off the elevator. We pay almost 102,00 $ a month for storage and had he shut it off after paying for a uhaul. I would have called corporateCHRIS R.
Moving Truck Rental in Saint Albans, WV at U-Haul Moving & Storage of St Albans
Pour nous contacter
Saint Albans, WV 25177
(Rt 60 between South Charleston and Saint Albans)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
One-Way and In-Town Local Rentals in Saint Albans, WV 25177
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Best job friendly people love the service keep doing great jobAnuj C.
Poor customer service the day of pick up will prevent me from returning to that locationDwayne Douglas T.
The two employees when I first went in were friendly and helpful but the one that checked us in needs to take a class in dealing with customers.TERRY J.
It would take too long to type out all the things wrong with our experienceTimothy Scott P.
Honestly, this rental was 8 months ago - I don't know why they emailed me today asking for a review. The location is nice enough and they have everything you need. They just aren't real timely with their review reminder emails, apparently.Lewis H.
Professional and very helpful. Nothing to improve. Wouldn't change a thing! Thank you!CHRISTOPHER MICH K.
Overall okRob B.
Right now i can't think of anything to make it any betterChristopher Mic V.
One of the service personnel at this location helped me find a storage unit to keep my stuff in. She also told me about the free month rental for any one way rentals I had during the last year. I had 3 and she wanted to know which rental would I like her to put the first month of free rental toward. She then spoke with my fiancÃ© about it while I was trying to unloaded the 10' truck we had returned. Now the manager has said that you won't stand by your deal of a free month for each one-way rental within the last year.Diana C.
First off the bed of the truck was filled with snow...it took over an hour to clear the snow so that the bed was usable. The contracted rate per mile over 100 miles was was changed at drop off from .39c to .79c. I called to inform about weather conditions and that I would be 2 hours late and they charged me for an entire day. My contract rate was $285 for a pickup truck and trailer. My final bill was $730...I made multiple calls to Uhaul's and attempted to speak with a manager with no resolution nor follow-up from Uhaul. I've rented with Uhaul's 4 separate times in the past two months and this was by far my worst experience. I'm hoping that someone in senior management will look into this matter and so right by me as a loyal customer of Uhaul.Sheena W.
The two gentlemen working that day were very helpful with loading my auto onto the auto dolly. It was very much appreciated.MATTHEW DAWSON W.
We bought a mattress; the delivery fee was $75, and may have taken a day or two to be delivered. We simply went down the block and rented this truck, brought the mattress home, and dropped off the truck in the space of an hour; and it saved us about $25! Thanks so much!Bryan C.
put a spare on the trailer.Douglas Jackson W.
Very helpful and courteous!Jaime Tenille A.
Tyler Lemaster was out standing, friendly, helpful, and deserves a raise!Tyler G.
Tire pressure on the truck was low. The staff was helpful, but did not walk through the truck with me.FREDRIC W.
Staff not wearing masks when sign on door clearly states masks must be worn. Manager and staff very rude.Danny H.
Only reason Im commented on truck was the truck rented by other people that never paid bill on truck an Uhaul had time getting Equipment back I got feed they owed paid an rented truck they already had with stuff In the truck still . Got the truck rental my name took truck people stuff out truck . Return truck same day back Uhaul I was very satisfied with the way Uhaul Management took care issues they was very professional in there job.Richard W.
The man was completely rude. He ran off on his little motorized scooter and assumed we would know where to turn in the back to return the equipment where he wanted it. He just sat there once we got in the back to drop the equipment. We will never use this location again. No need for rudeness.JEREMY S.
Nothing comes to mind. Step by step the service was Excellent from the greeting to the final closure of the contract. Looking forward to doing business with you again. Thanks for your serviceDONALD THOMAS SR B.
The truck steering had a lot of play in it and you had to slam the drivers door a few times for it to shut completely. Other then that the truck was cleanCraig T.
No improvement neededGARY MARVIN W.
All interaction with U-Haul were good. My only issue was with the website Tried to login to return truck, kept telling me my email did not exist, when it did as I received emails confirming my information. Not sure of the issue, but was not happy about that part of the procedure not working.Charles K.
Need more help the day after Christmas.RODNEY LEE D.