Reserved 20 ft truck it was not there for pick up. Told It was taken to a different location earlier in week. There were 15ft truck there asked to switch reservation.i was told be done .I was given main U-Haul number. Dorothy said she couldn't help that was something the scheduling dept handled but they didn't open until 9am. I had to make a new reservation online and now have to try to cancel 20' ft truck reservation. Very frustrating since I was paying people to help me and this transaction took longer. Exhaust leak very loud
turner H
Salem Mini Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Salem, VA 24153
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Very clean and well managed I can’t think of a single thing
Rick AThe staff was polite and helpful, well-informed and able to answer all my questions immediately. The only hassle was with the app, but that wasn't their fault.
Lessye DEverything was super! David was very helpful on the phone with me. I was not going to be at the U-Haul pickup with my husband and our 2 adult kids who were going to drive the truck. David was very reassuring that it would all work out. He was also great when everyone showed up before closing time. My family was impressed that it quick and went so smoothly. I had a previous experience at another location that didn't go well and the people were short and unhelpful. I was worried this time but David made sure it was an awesome experience. Thank you!
HICKS WThe individual was very helpful helping me hook up the trailer in the pouring rain.
John W