I went to pick up the trailer, but I never saw the person I was talking to in person. I had to wait for someone to show up to take my drivers license and credit card. I was not given paperwork, but I did receive an email of the paperwork. The left tire on the trailer was bad with a bulge in the tire that got progressively worse after being on the road for three hours. I had to call U-Haul roadside assistance to have a new tire put on.
DENNIS M
Lakeside RV Park
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Sallisaw, OK 74955
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I only rent from Lakeside! Their customer service is the best!!!
TIM FWas very tight to back up trailer. It was on an incline and had to find wheel chocks. Stone and a tire. Trailer started rolling when released from truck
John SCould be better staffed. We had to walk premises as they were not in office. Took 20 minutes to find someone. Then took another 15-20 minutes waiting for a call back from the guy who was supposed to check out equipment.
Angela SI’m waiting on my full refund. I’m explained , what not inform of a text message from U-Haul to take a picture of back end, trailer side of was damaged and I took pictures at times and mileage . I did not feel comfortable so I returned to U-Haul . I felt uncomfortable, going to be blamed for damage amd no picture . I inform and showed the two individuals pictures of and times and mileage. They should have informed about the text message U-Haul but they didn’t. I’m waiting on my refund it’s was to Tuesday area mgr get ahold of and he has not . I’m not happy with this delay. I’m calling U-Haul and ask what is going on…. Not happy at all And I’ve rented several uhauls in the past . This guy was nice who runs it but he takes short cuts that puts customer and U-Haul the company in a bad spot . He’s nice guy , needs to make sure hey your gonna get a text .., etc etc and I had no clue to I got home got my phone and seen it I want my full refund. I U-turned it from house back to U-Haul . I’m not taking it and no I’m gonna find another way to move.
JEFFREY D