Excellent customer service the process was easy and fast no issues. Would highly recommend this location for pick up.
Myra G
Performance Motor Company
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à San Antonio, TX 78240
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisFix the tire pressure monitor system on the truck! And don’t have workers charge people $8.00 just to open the front gate when it’s not during business hours!!! Also if someone rents a hand truck place it inside the truck there was absolutely nothing left inside the truck for me to use which led to me having to use the truck pass my rental time never again will I go with a discounted rate location because this location was an absolute nightmare!!!
Danny BI waited about an hour to an hour and a half past my rental pick up time waiting for the gentleman to arrive so that he could facilitate the pick-up. I don’t mind waiting on my own, but I had planned this move with people that took time out of their busy schedules to show up for me and help me move, and it was frustrating to have wasted some of their time waiting for the uhaul counter representative. Additionally, I had requested an appliance dolly in my reservation only to be told by the uhaul representative that he doesn’t have one. I understand that supplies are sometimes unavailable, but it would have been nice if the pickup location had contacted me when my reservation was made a couple days prior and informed me that a dolly wouldn’t be available. Learning this the morning of pickup—after having waited over an hour—was another inconvenience that set us back yet again. I have never submitted a complaint or written a review before—I was truly disappointed with my experience. The gentleman at Performance Motor Company didn’t offer an apology or explanation that suggested he understood the inconvenience. I didn’t give him a hard time either, on the off chance he was just having a bad day.
Nahome TFinding a office for pick up is little harder, it would help if they put a board for the new customers to pick up their rides.
Shiva PEasy pick up.. exterior of the uhual was filthy dead bugs and nasty windshield.. wipers were non functional..
MATTHEW Y