The place is a car wash/ detail business, hard to get into. I asked if correct place, I was told to just leave it there and I'm free to go. No one check fuel tank or back of truck or walked around to check damages, etc hours later got call from Uhaul asking if I needed more time returning truck, I told them already did at 1030. Apparently I wasn't checked off at drop off location eitherMichael S.
Pacific Auto Spa & Detail Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in San Bernardino, CA 92408
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U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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A little more direction to UHaul customers, since this is also a carwash. If I hadn't gone online and read comments, I would not have known where to take the truck to return it as everything else was chained off. The one door we could see looked like it was locked and screened off, but when I tried the knob it was open. Just a little signage to invite UHaul customers inside and let everyone know that they are open would be nice. It was dark inside, no lights and only one window, not inviting.Glen G.
Got the truck with no gas and returned the truck with gas below 1/4 line and yet I got charged for not filling the tank to 1/4. Called George in this location and promised that he will take care of it but unti now, nothing was done to fix the issue!Jason A.
The location was closed and it was very confusing where to leave the truck and you had to walk a far distance in a poor lit area to drop the keys in the box. As a woman that isn't very safe.Lauren M.
This is not a good location for U-Haul dealer. Being that it is a car wash, there are days when this location is closed due to weather conditions so assistance is unreachable. They also do not follow procedure upon returning rented equipment. My rental was not closed out until over 48hrs later and if I had not reached out to customer support, I would have been charged the late fees.Mia W.