The van was disgustingly dirty. We had to waste time of our rental to get it cleaned to move our belongings. It smelled awful as well.
Christian H
PostalAnnex 21014
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à San Ramon, CA 94583
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisAnnex merchant was not familiar with the contract and checkout process, and did not honor my rate of $187 for 2 days. She charged $354 and said it would just be on hold then change to $187 later. It did not. I called UHaul and Tate saw the mistake and is in contact with the San Ramon location to reimburse me the $131 difference. I haven't seen it yet on my Cc.
TROY GThe store person was completely dismissive and did not want to offer any assistance. I would only choose this return location because it’s within walking distance from my home. I had to call the 1-800 number to get helpful assistance.
MICHELE DTerrible. Had to wait on call for 45 minutes.
CONNOR DThe lady at the front desk was extremely unhelpful, no instructions but an “order online” once I figured it out, and got past her rudeness every step of the way I got the keys. I returned the truck and went over the estimated mileage and it was like she was mad at me and reprimanded me for going over. Bizarre. I asked what the total price was going to be now that I’m returning the truck and she couldn’t give it to me, then I asked for a receipt and it took 20 min, she was playing games on her personal phone while I waited for a receipt… horrible. Totally unprofessional
TRAVIS R