I used the mobile pickup and it was a hassle. The truck had 150k miles and was well past it's prime, no cruise control, and a short loading ramp. The pickup/dropoff area had very little service with AT&T. I used the vehicle for 45 hours but I was charged an additional day because it said I dropped off a mile away from the dropoff area. I had poor service so I began driving away in my personal vehicle while the dropoff was processing. I had to call later and get the overcharge reversed. The truck had so many dents and dings on it that I couldn't possibly document all of them and simply had to take a video. The engine had a stall as if it had a bad coil pack which I am sure effected the mileage which is a negative with gasoline so high right now. I am glad I only use the truck local. I could not imagine attempting to drive across state.Hance W.
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in San Tan Valley, AZ 85140
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U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Alex was amazing! So friendly and helpful. Bring your own hitch stinger and ball. This is not a corporate location so they only rent equipment, no parts, hand trucks, boxes, blankets etc. Just straight up helpful service.Matt L.
First of all, this 24/7 pickup drop off is a joke. You have to jump through hoops just to get a key from a metal box, that is inaccessible because the lock is garbage. Taking a selfie and giving out my family members phone numbers for identification purposes? You could have told me that prior to pickup so I wasn't standing in the rain trying to get a key out! The truck? Brakes barely worked. Someone is going to get hurt. Speedometer? Broken. Battery light kept coming on. When that happened, mileage would disappear. It was real fun at drop off trying to get a picture of the mileage that kept disappearing because the damn battery light kept coming on. I will never, ever do this again.Christina W.
Very professional! My reserved golf cart trailer was ready.The guys were great!Paul W.
Had to drive 50 miles roundtrip just to pick up 5x8 cargo trailer; there were several large u-haul locations just few miles from my home.Michael G.