1) The original address listed (310F Shelton Beach Rd, Saraland, AL) is not correct. Although the original address still has some of the trucks/trailers (including the truck I had reserved) on its site, this is an "old" location; the person in charge operates out of an office about a mile away. The website did not indicate any of this, so I arrived at the original address and had to call to find out about the other office, delaying my time. 2) After checking in at the "main" office, I went back to the original address to pick up my truck. When I cranked the truck up, the dashboard showed a message that said, "front right tire needs air." I was thrown off because I was under the impression that the out-of-service trucks would not be available to reserve, but it seems that the person in charge had not checked on this truck before allowing it to be reserved. I called the main location and asked what I should do, and the person in charge asked me if I could come back to the main office and pick up another, bigger truck. Although she gave me the same rate as the first truck, this caused some frustration because this delayed my time more. 3) In my original reservation, I did not select any damage coverage (I saved a screenshot of my reservation to show this). However, once I received my email notification for the total costs of the reservation, I saw where the "SafeMove" coverage had been added. I was unfortunately unaware of this when I signed off of the forms earlier since I was under the impression that the coverage would not be added to my reservation without my knowledge. When I called the person in charge the next day and asked if she could refund this, she said she was not sure on how she could do a refund. She did try to reverse the reservation, but said that it since it had been 24 hours since I picked up the truck, she could not change anything. Although she tried to be nice about it, she did not take too much time to talk with me about and seemed as if there was nothing that could be done. Fortunately, I called U-Haul's national customer service and talked to Alexander (ext. 861-263). He was able to refund the "SafeMove" coverage with no issue. Overall, I have enjoyed my previous experiences with U-Haul, but my most recent experience did not meet my expectations. I am appreciative that my issues were mostly taken care of throughout, but feel as if some of these problems could have been prevented with proper care and attention.
Location de camion de déménagement à Saraland, AL chez A Climate Mini Stor It
Déménagement en provenance/direction de Saraland, AL 36571? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au A Climate Mini Stor It. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez A Climate Mini Stor It
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Camionnette Petits déménagements -
Fourgonnette Petits déménagements -
Camion de 10 pi D'un studio à
un appartement avec 1 chambre -
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres -
Camion de 17 pi Maison ayant jusqu'à 2 chambres -
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres -
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Saraland, AL.
Location de fourgonnettes et de camionnettes à Saraland, AL
Les fourgonnettes et camionnettes de location U-Haul de Saraland, AL sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Saraland, AL 36571. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
Caractéristiques
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Climatisation
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Trailer rental and pickup were very easy and went well. However after hooking up the trailer and driving a few miles my trailer lights...brakes, turn signals, and tail lights began to not work. Could not get to lights to check for loose bulb, but tapped on tail light and they worked for awhile before failing again. Stopped for gas in Louisiana on I-10 near sundown and tapped on brake/tail lights again and by an act of God, they worked again until I arrived at home in the Houston area. Did not work again the next morning when I returned the trailer. Intermittent short in wiring or loose bulb in a built-in part of the trailer. This was a very dangerous condition so I reported it to UHaul and was told it would be checked...I certainly hope so.
Great place to rent a moving truck from... the lady there was very nice and helpful... they get 5 stars from me!!!!!
The drop box was hard to find.
I dropped of after hours and everything appeared to be ok
Address is not Shelton Beach Rd. It is actually on Hwy. 43.
Great customer service
Excellent Customer Service.
It was absolutely amazing. I had the opportunity to meet an angel. She really made me feel good to know there are people who still have love for other people.
location on Shelton Beach Rd basically don't exist. had to go to location on Hy 43 to get trailer. Need to change address/location on ads/web site.
It was the best experience. The owners were great!
Very friendly people.
Nice staff.
All good
This was the most fantastic uhaul place I've ever been to - over to top service & friendliness & helpfulness & more. It's not like your other places are bad but this place is just awesomely great
thank you.
Ms. Diane gave great customer service!
I didn't pickup at the location, I picked up on 5106 hwy 43 in satsuma. Everything was fine but the trailor we rented leaked and it rained the whole time we had it.
Drop off location only.
Ms Diane at TLC climate storage has always been very friendly and professional and I would recommend them if you need a rental ??
Everything was Excellent
Everything was fine.
Good Service / Nice People
Always use them. Diane is the best. Very helpful
Before renting I stopped at my local agent ... We were advised to wait and get one closer to pick up point because we would have a 2 way trip because of going and coming which we explained we were going around an hour away to pick up a Santa gift and coming back and would turn in next day... Well we listened thinking they knew what they were talking about but obviously didn't beckys at my rental location the lady informed me it wouldn't be considered local since I was dropping off at different location and it charged more that I should have rented at my local dealer needless to say we were very disappointed to have to pay more for listening to the dealer..... The dealer that told us to wait was the ppl at grove hill Alabama we weren't happy and still aren't that we had to pay more
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