Never would have known this was a u-haul rental location. A better sign that I’m guessing the city won’t let you have would be good. lol Other than that the staff was awesome. No issues with the dolly. Friendly and helpful.
Mark T
Best Western Shepherdsville
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Shepherdsville, KY 40165
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI had a reservation confirmed several weeks in advance, I got a call from the rep 2 days before pick up to inform me that they don’t have the truck available and I’d need to pick up a few hours later than reserved… I spent the entire weekend waiting for an update, but nothing changed. I called the morning of my reservation only for them to send me to an entirely different location for pick up. I was offered a discount on my rental that was never applied…
Hunter CCustomer service was very good. He was very informative and helpful. I would recommend this location.
VALERIA FConfusion between the what the app was wanting and what I was told at the site. Super nice and easy to deal with people the app was confusing I’d already left and it was asking for a picture of my license plate. Then on drop off talked to the lady up front said I was good to go then left and it wanted pictures of the trailer. Would have went back out of my way to do that but Shepherdsvilles is in grid lock because of construction.
JOSHUA HI was given the U-Haul with only 18 miles left before the tank ran out of gas. I was told that I didn’t have to return the U-Haul anything higher than that at this location. I then received a fuel charge. I don’t understand why I was charged for fuel since I was explicitly told I would not be and that I had to fill up the truck myself before driving I could start using it. I dropped off the truck with more gas in it than I had when I received it.
BRANDON D