Why have a option to select if we need a dollie and don't have any available? Moving would have been alot more easier and less painful with a dollie.LAMEKA J.
Moving Truck Rental in Shreveport, LA at Stormys Car Care
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Shreveport, LA 71109
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very helpful and curtiousLetha M.
The dealer was very friendly and timelyKervin F.
Chris, was awesome!!! He took care me in a timely and professional manner.Amie B.
Service was awesomeChristopher F.
I picked up the trailer and the right brake light was not working. After i left and got to where i was goin I opened the trailer and it was full of ants.Ethan W.
The people there were very friendly and prompt.John C.
They were very helpful in the rental and made sure it was all done right.sandy T.
Not a good part of town.Egle F.
My Total experience was horrible. Drop off location was poor, horrible, not friendly, office was filthy, etc. They charged me for 54 extra miles, when my contract from cubby hole, shreveport, la., showed that I was allowed 50 extra miles....so I should have only been charged for (4) extra miles. Terrible communication in the beginning, I had a truck reserved for at least 2+ months prior to needing, 6/6/18. I understand that Uhaul will credit the consumer $50.00 due to having a bad experience..... also, I am requesting an additional credit of 50 miles, due to miss calculating at time of drop off. Uhaul Traffic division was supposed to call me back....I NEVER received a call back from them. I understand that cubby hole documented extensively the issues/concerns, please review their notes on my reservation. So, I am requesting a $50.00 refund (customer service experience) AND a credit for excessive mileage charge of (50) miles. THIS EXPERIENCE WITH UHAUL WAS A HORRIBLE EXPERIENCE. I will also be contacting my American Express account, regarding my issues and credits. Thank you, Marlena MorrisMarlena M.
The inside of the trailer was dirty. It looked like someone had used it to move mulch or dirt.Greg G.
Both times I have scheduled a rental, I get sent to a place less and less convenient for pickup. If I make a reservation weeks in advance, it should be made available at the place of my choosing. I'm fully expecting my next pick up to be one state over.Jon C.
I was satisfied with the service I received from Stormys Car Care, however I was very disappointed with U Haul. Even though I reserved my rental ahead of time on line, my reservation pickup location was changed twice, and instead of a pickup time of 8:00 am as I had requested, It changed to 11:15 am. When I had several prearranged meetings scheduled for my move, U Haul changing my pickup location and time was very inconvenient for me.Brian C.
No improvements needed.Margo I.
Very helpful and courteous.Mary D.
The staff was very friendly.....i will definately recommens famiky and friends. Talkes to thw owner and found out we are kinTheknecia A.
The gentleman we dropped off the trailer with was the most polite and knowledgeable about it. Service was great and fast. Would be willing to rent with this location again!Caitlyn T.
I can't think of anything. Owner was very helpful and I was very satisfiedCHARLES C.
Great customer service.Morning S.
Christopher, the agent, was at the DMV at the time I came to pick up the cargo trailer. I had to wait an hour for him to return to rent the trailer. Then, when I asked for time extensions for the trailer's use (via U-Haul), which is what Christopher recommended if I needed more time with the equipment, he ended up calling me on the second day of the time extension to say he needed the equipment back for someone else to rent. If rental extensions are allowed, then everyone should be on board with the concept. I could not predict to the day how long I would need the equipment, which is why he gave me the advice on extended the time of rental to begin with. So, it was inappropriate for him (1) to be an hour late to rent the equipment, and, (2) call me to pressure me to return the equipment during my rental agreement. U-Haul gets paid, no money was lost. What gives?Edward J.
OVERALL MY EXPERIENCE WAS GOOD. I LOCKED THE KEYS IN THE TRUCK . YOU EVEN HAD THAT COVERED EXCEPT I DID NOT READ THE BROCHURE.Barbara K.
First the email I got as to where to pick the trailer up was wrong. Then I was sent to two different uhaul stores before they finally found a trailer for me. Before this pick up when I called to confirm my order, I was told that I had ordered a van. Noooo, I order a 12' by 6' enclosed trailer! Good thing I call. When I ordered the trailer I was told it was going to be $89. My husband showed me a receipt for $166. I am waiting now to see what I actually get charge. Also, while driving we hit a pot hole and the trailer hit the car leaving a huge dent. That part is not your fault but it does add to the frustration I had with uhaul in the first place!!!linda J.
Friendly and helpful. Nothing against Stormy but U-Haul communications are awful. Originally scheduled a one way trailer rental at a different location online and after multiple phone calls to customer service ended up with this location.Kenneth R.