Nothing to improve everything was prefect and awesome customer service was excellent and I will recommend to my friends and relatives great jobAnnie W.
Moving Truck Rental in Shreveport, LA at Cubby Hole Louisiana 3
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Shreveport, LA 71119
Services dans cet établissement :
- Lun - sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Shreveport, LA 71119
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
great customer service and very nice treated me wellMycheal M.
My reservation was moved to this location from a different location a few miles away. I prefer to check in with a person, but when I did, I was told that I had to do it online. Even though someone was sitting at the front desk right in front of me. I was unable to do it online because it said the reservation was for the original location. The agent was able to work some magic to make everything all right. Sure would have been nice if the truck had a full tank of gas.Raphael C.
Uhaul needs to tighten it customer serviceRush S.
Very helpful staff! Great customer service! Will definitely be using this location again!Brian R.
Above and beyond customer service. Very friendly and professional not the usual throw the keys at you and leave U-Haul places I'm used to. in Shreveport there must be ten different U-Haul places and I will never go to another one besides this one!Ann T.
I was supposed to have vehicle for 7 days I was only given 6 then I was charged another 100 dollars for that day. The lady was rude and didn't do any walk around with me and had me sign everything before we i was even aloud to look at the vehiclethomas R.
Great staff that handled an unexpected situation perfectly in my opinion.Michael M.
You need cruise control on tour vehicles.Christopher M.
The lady working at the front was amazing. I loved her positive attitude and she made the experience enjoyable!! She definitely deserves to be recognized!Chachat R.
Door on drivers side had large gap in it. The noise was unbelievable.Linda F.
Your staff was outstanding!!! Individual staff member assisted me with hook up of the 5x8 trailer I rented...derrick O.
Open soonerBarry H.
we were in a bind, having reserved a 20 foot truck weeks ahead at the Bert Kouns Cubby Hole, only to have been told that they couldn't get the previous renter to return the truck. We were sent to the "Hollywood Ave UHaul Center" to get a 15foot truck (the largest that they could let us drive to Fayetteville AR..). Thanks to the valiant efforts of "Travale's Moving Help", Travale and John got a lot of our stuff loaded on the 15foot truck and suggested that we get a trailer to haul behind. This "only 6x12 trailer available in all of Shreveport" served our purposes, although it reeked of motor oil or diesel fuel... The lady at CubbyHole3 was as helpful as she was able; the staff at Bert Kouns CubbyHole were obviously trying to retrieve our truck but appeared helpless to be of real help; and the lady at "Hollywood Uhaul Center offered to adjust our allowed mileage upward to make sure that our trip would be covered and, with the side trip to pick up the trailer, we were still charged for roughly 40 extra miles. On the positive side, the truck performed flawlessly and the trailed towed smoothly AND the moving help that we arranged through your website for both loading and unloading were absolutely spectacular.Randy P.
The employee that hooked up the trailer for me did not get it attached properly, therefore it came unhitched while I was on the interstate. It then took the location over an hour to call me back for assistance. Had I not had someone stop to help me, I would've been sitting on the side of the interstate for over an hour. She was very apologetic once she did call me back, but it's unacceptable to not respond to someone in need for that long. Upon dropping off the trailer, it was discovered that the wrong trailer was given to me in the first place.Stephani H.
Give customers either their money back or a credit if anything happens that is no fault to the customer....i was given false onfo about a uhaul and was injured at my unit because it was malfuctioning. I did not get anuthing but an im sorry which doesnt takes the pain away. I will be having my attorney contact this company i will have a suit on this company. Now i have to pay for doctor bills when ishouldve been given either a new unit or someone help me....LASHEKA M.
Very unprofessionaltheresa J.
The equipment I rented would not work had to repot it to the lady at the office .... terrible will not come again due to it had me behind on my schedule ....antonette N.
Reserved 24 furniture pads and moving dolly along with truck. Only had 12 pads and no dolly.MATTHEW E.
I had reserved a truck, furniture dolly and hand truck. All they had was the truck. I had to go to another U-Haul place and get a hand truck on a separate contract. We decided to skip the furniture dolly.Dianne M.
Everything was good for me except wrong size truck. Laurie was extremely nice and helpful.VICKIE F.
Person sent out to hook up my uhaul didn't even know how to plug in the lights or know to check them after i hooked up my own rentaldennis L.
Very excellent service. When I picked up trailer one of the lights did not work so I thought it was the trade but come to find out it was my vehicle that had a blown fuse. One of their maintenance guys came and found and fixed the problem for me at no charge, I tried to give him a tip and he did not except. I call that great servicerandall C.
The only problem was they did have any moving blankets in the store. Other than that they were friendly and helpful.DARYL W.
Thank you for your Help!! It all was Perfect!!!!! Curtis WalkerCURTIS W.