I brought the truck back cleaner than I got it and was still charged a $25 clean up fee. I was also charged for 2 extra miles even though I picked the truck up where U'Haul recommended, loaded the truck at the address that I stated on the reservation, drove straight to the location that I stated on the reservation and returned the truck to the drop off that U-Haul recommended. I disputed this charge. I missed a call from someone at U-Haul in Tulsa named Chris. I called him back the next day and left a message. I then called again on the following day and again left a message. No reply. I then received an invoice for $27.19. I will not be using U'Haul ever again.
Larry D
Enloe & Assoc Ins Agency LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Skiatook, OK 74070
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Easy to drop off with no issue.
Timothy RThey do what they do best!
STEVEN SHad incorrect front tire tie down restraint on one side. Addressed issue with employee and was told he didn't know. That's the way they received it. Was not very knowledgeable on anything.
JOHN PVery unorganized on site. The key could not be located. We were delayed in leaving by approximately 30 minutes, maybe more. The person I spoke from the Uhaul office was most helpful. The worker was very incompetent. And the office was quite disgusting. In the end, we had a successful move.
EVAN J