Customer service at the storage facility was good and friendly. The uhaul customer service was not and definitely not helpful/ I had my reservations changed twice and not in my favor. I my reservation was changed by U-Haul from a convent location to a location that was out of my way, and I still had to pay mileage. Now, the truck that was given to me is another issue. The passenger side of the windshield was broken, the check engine light was on, and the gas cap light was also on. I said something to the storage until before I left and was told they knew the windshield was broke and the engine light was on, still let the truck leave the parking lot. I would have refused to take it, but I had to move my daughter out of her apartment. The truck ran terrible and had no power, one can assume it was the gas cap, but i who knows. Anyway, I will not rent from uhaul again. this was another bad experience.
Shannon C
ABC Self Storage Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Snohomish, WA 98290
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Staff was helpful and friendly, equipment in great condition. Highly recommend!
David GCustomer service was fantastic! Will happily return because of my experience!
Ryan GNothing, staff was outstanding
Nikki TVery happy with the warm friendliness of the people working there both times I have rented a Uhaul
Toby W