it took an hour to go through the rental process due to some computer issue. i ordered the furniture pads which was supposed to be 12. they gave me a "wad" of pads, i should have known better but trying to be trusting and in an extreme hurry due to the massive delay in the rental i just took them at left. then when i un crumpled them i found i was only given 7 not the 12 i paid for not a big deal for the move as i was only moving a single bedroom set. so when i returned the truck i informed the counter person i was only given the 7 he said he would take care of it. i stood there for a minute he said he was too busy to check the truck back in and would do it later, this did not make me comfortable but what could i do so i left. this was around 1130 am. when i got my email at like 8 pm and was charged for "missing" pads that i never received i was very upset. all this because i thought i would be better to rent a truck then risk moving in the rain. 170 bucks i should have just moved in my pick up i wouldnt have had to have such a sour taste from such highway robbery. i have used you guys many many ties over the years this was the worst experience yet. i can understand the cost of renting a truck has to increase with the passage of time but the extra fees and charges, lack of anything resembling customer service and the feeling of being baited and switched. reservation says 60 actual 170. i real did walk away feeling very sore from this experience. maybe you should give x number of miles with the truck rental price then charge such crazy per mile charges after that. i have installed and serviced the internet at so many of your locations but now i dont know i may have refuse to roll to these jobs in the future after being treated so poorly.
Location de camion de déménagement à Snohomish, WA chez Storm Lake Grocery
Déménagement en provenance/direction de Snohomish, WA 98290? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Storm Lake Grocery. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Storm Lake Grocery
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Snohomish, WA.
Location de fourgonnettes et de camionnettes à Snohomish, WA
Les fourgonnettes et camionnettes de location U-Haul de Snohomish, WA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Snohomish, WA 98290. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Way to far from sultan
I have consistently rented U-Haul equipment and purchased U-Haul equipment/supplies in two states for over 45 years. I think this qualifies me as a loyal customer. I have generally been very satisfied with your products and services. However, as a result of this rental experience, I am deeply disappointed and upset. I'm not certain that anyone actually reads these reviews, so I am copying this response and sending it to U-Haul Corporate in Phoenix, AZ. I conduct a volunteer service wherein I and other volunteers assist people with their relocation needs; these are people who are alone, widowed, divorced, elderly, displaced, etc. and they do not have the means or ability to adequately help themselves. Such a need arose requiring a last-minute rental ( the subject of this e-mail). I have most often rented trucks from U-Haul of Everett, WA, 6443 Evergreen Way, Everett, WA 98203. So I reached out to that location to reserve a 15' truck for 10-31-20. The counter -person (female) who assisted me was very pleasant, but she advised me that no 15' trucks were available...nor were there any 17' trucks...and only one 10' truck. It was supposedly available at Bones Automotive, 1215 3rd Street, Marysville, WA 98270. I reserved it for pick-up on 10-31-29 at 10:00 AM; I received a rental confirmation by e-mail. I then confirmed arrangements with my 'customer' and the team of volunteers whom I had coordinated to help with the move. And then things fell apart. The truck was NOT at the Marysville location as promised, and the proprietor was less than helpful... sympathetic, but not helpful. He suggested I call a special customer service number (206) 395-2749. I ultimately did call, but before that I called the cell phone number of the General Manager of U-Haul of Everett, Crystal Cedeno. She had provided her card to me during another rental from that location recently wherein they gave me a truck that was not acceptable; it had a punched ignition and the emergency brake would not release. She gave me another truck along with her card and assured me that I should call her with any future concerns. Obviously, this was an insincere gesture. When I called her cell phone number (from her business card), she became abrupt with me and would not help in any manner. Her response to me was, "Why are you calling me? And who gave you this number? I can't help you." I reminded her that SHE had given me the number, and since I am a frequent customer at her facility, I thought I could get help. Not so! Not even any empathy or understanding, or "Gee, I'm sorry Mr. Dalton. Let me see how I might help you." VERY DISAPPOINTING! So in desperation I called the customer service number. The man who answered located a 10' truck at Storm Lake Grocery in Snohomish, WA. This pick up location added 29 additional miles (round-trip) to my rental fees (instead of 11 miles I had anticipated). It also delayed me by 1.5 hours meeting my team and getting the move started. FRUSTRATING...AGGRAVATING...AND VERY DISAPPOINTING. And the customer service rep did not mention the $50 rental guarantee described on your website if the reservation fails. I brought this up, and I have now been told that this $50 will be added to my CC within 3-5 days. We'll see... This rental cost me $79.52. I request that this total amount be reimbursed to me because of the inconvenience, delays, confusion, poor treatment, and unnecessary costs I incurred. Please advise at your earliest . Thank you.
The Lake Stevens rental office tried twice to force me to go out to their location which was a lot more out of the way, I already had to go 16 miles out of my local area to rent a truck. Nothing was available at any of the multiple locations and I booked in advance.
They don't have any directions on who to talk to or where to go once at the location, they did not follow any kind of Covid standards! There was not very much communication between myself and the person checking me out and the worst of all they charged me for blankets and a dolly that I did not use the seals were still on them!
First time I went for a truck that i reseved days in advamce and I arrive there is no truck for me. Then my next visit I was charged for blankets and dolly and i didnt even use them
owner was worthless lied to me and said I had to wait to take back the tow dolly until i brought back the uhaul truck, wasted another day of rent for no reason and never received money off of my bill for extra gas and the extra days that were added to my dolly unnecessarily from where i rented it. Lady's that worked there the next time i came there were knowledgeable and great to work with and helped the experience greatly.
Have the truck facing the exit gate instead of the entrance gate is my only suggestion
If we order 4 dozen blankets, then MAKE SURE THERE ARE BLANKETS ON THE TRUCK. We spend moving day hunting for blankets. Also, just because we are in the same county, that doesn't mean we are anywhere near the pick up location. Get a map!!!!!!!!! find out where people are and get a truck that isn't an hour away.
Both the pickup and dropoff location were changed by the company, with only one for of communication, and less that 24 hours of service. That required my time and resources and travel much further for something I had school over a week an advance. Also, the drop off took almost an hour, as we waited for about 20 minutes before anyone even showed up. When we called the to see if there was a truck we needed at a closer pickup location, we were on hold for 40 minutes for a less than 10 minute conversation that got us nowhere. I am VERY displeased with your services, and am very likely to not recommend uhaul, but anyone else!
When I picked up my rental I was not given a copy of my contract, I paid for my rental and was told I was good to go. I had to ask him to back me up to hook up the trailer. Then upon inspection of the trailer I found 2 of the tires were bald and missing chunks of tread. He told me not to worry about that and he would get it fixed after I returned it. That trailer never should have been rented to me, it was not safe for the road.
It was out of the way from where I live, but the service was good once I got there.
Place is a little off the beaten path. Took the clerk a bit to get me going with the truck. She was super nice and apologetic, which is great!!
The rental process was fairly easy. I do think it is way overpriced for a 4 four rental
Much too far
The truck had footprints on the dashboard indicating no cleaning had been done- given that COVID-19 is rampant I think it's unconscionable that no additional protective measures are taken. Also the location did not have the furniture dolly that I reserved and had No way to correct that except tell me to call a UHAUL rep, which I did. It took me 20 minutes to wait time to talk to a human, and when I said the location didn't have the furniture dolly, she said â€œthat's because someone else is using it.â€ No apology, no reparations just oh well. I was moving out of a building on the 3rd floor and we really needed a dolly.
We had a very poor experience. After having a poor experience with U-haul the week before that caused us to miss our moving time and date, we had hoped that this time would be better. It was not. The cashier was unable to help us. We needed to pay with another card number. He could not change the account card. We also wanted to use the gift certificate that the Ditrict Manager, Kevin Levon provided us, but the store clerk said he was unable to take the gift certificate. Very poor experience.
It is a very hard place to find if you are not from the area. Use GPS. While I explained the problem to the lady running this drop off, she did not want to look at the problem we had with the truck and told us to call corporate.
They truck did not work properly I had to return after 5 minutes
We rented a 15' truck but the location only had 10' trucks. The owner was apologetic. He made renting the truck very easy. He was very accommodating. The U-haul company should know what size of trucks each location has. It was not a big deal for us but it might be for the next person.
The online check in took forever and then when I went in the store that was slow too The whole process took 30 minutes
Would suggest using a different pickup location in our area. Small busy store. Had to wait for customers being waited on.
After I picked up the truck and was driving they called me and said I couldn't drop it off in PORT ANGELES as I originally told.
the location is in a weird location and difficult to fine. It was in an area that looks like residential area more so than a gas station / convenience store. You can easily get misdirected.
Drop off at a closer location