Not all U-Haul locations are convenient or clean to perfection, but the staff were pleasant and I felt very comfortable. Honestly, most importantly, it's a truck rental that gives people the opportunity to change their lives in a personal way, no matter what each site is like. People live in all kinds of places, this is a truck. The U-Haul staff, any where, is highly qualified and pleasant.
Deborah S.
Moving Truck Rental in Spotswood, NJ at Perrys Automotive Service
(Concessionnaire U-Haul dans le voisinage)
116 Main St
Spotswood,
NJ
08884
Pour nous contacter
116 Main StSpotswood, NJ 08884
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 6h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/31/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Spotswood, NJ 08884
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Super staff, very helpful. I was having trouble using the check in and out process these guys were more than helpful . Super service with a 😊
Mr.Gary P.- Rating:
- 1.0
This branch is the worse so ever he doesn't have any skill about costumer service altitude racist he doesn't even know how to meke calculations of mileage he want to steal mileage from me thank god i took picture plus on the top of that has really really no skills of costumer service
BACHIR B.- Rating:
- 1.0
I went to pick my car up at 7:00pm saturday night went onto the site to remotely pickup my car. The website made me do a lot of step, photos, made me put in phone numbers and kept saying they were not usable. I had them call my sister, my Mom, my boyfriend and my friend none of these people were expecting a call from an unknown caller and didn't pick up. I was left spending an hour in a dark parking lot getting bite up by bugs for an hour all while on hold with the uhaul 800 number and in the uhaul chat that felt like a I was talking to a robot. Begging to have them hurry up, feeling vulnerable in a dark parking lot with a website that didn't work right. finally someone called me to override and let get my car. It was upsetting experience. Very poor program for remote pick up.
Maureen C.- Rating:
- 5.0
Friendly and knowledgeable rep., served and answered my questions promptly.thank you
joe L.- Rating:
- 5.0
Have used them on several occasions. Always helpful, easy to work with..
Robert C.- Rating:
- 1.0
Worst customer service at front desk
MARIANELA G.- Rating:
- 5.0
Spot on with return placement and helpful.
Timothy G.- Rating:
- 5.0
friendly Helpful and even help me hook up the trailer to the truck the proper way to make sure everything was ready to go highly recommended
Christoph J.- Rating:
- 1.0
Unfortunately... you need to pull your franchise from this location. The owner is very condescending, arrogant, and racist. He made a few derogatory comments and was very rude and difficult to deal with. Making my rental experience, a terrible one. I will be sending corporate a detailed letter.
Carlos P.- Rating:
- 5.0
I elected to rent the truck using my mobile device. Despite having service and then later connecting to the shop's wifi service, it took me an hour to get the keys and then get on my way. There appeared to be heavy traffic on the server or some other issue that made the experience frustrating and not one I would like to repeat. Don't give the option if the back end support can't handle it.
Tabitha C.- Rating:
- 1.0
Mike salese in middle town was the nicest person to ever grace this earth, and even though we had many difficulties with spotswood, he was very kind and helpful. Spotswood was below what I'd call acceptable. The person there was rude and didn't seem to care that much.
Alexander L.- Rating:
- 5.0
Thank you perry's Auto. Trailer ran great
Chris P.- Rating:
- 5.0
Staff at Perry's was very helpful and accommodating, answered all questions. No problems at all with the 6X12 trailer that we rented for the day.
Christopher K.- Rating:
- 5.0
perfect experience
Kevin S.- Rating:
- 3.0
The truck that was assigned to me was old and it was starting to break down I almost felt like I was going to get stuck!!
JOHN P.- Rating:
- 5.0
Excellent service
Zsolt B.- Rating:
- 5.0
nothing
Robert W.- Rating:
- 5.0
I was not too happy that I was charged a fourth day. The location closes at 2:00 on Saturday I used the drop box for the key since they were closed and the return was marked as 5:30 which despite not being accurate was 45 minutes and I was charged a full day
Joseph R.- Rating:
- 4.0
There was no issue with the location or the employees, the trailer was just not well maintained. Several of the "tie down" points inside the trailer were made of wood and held in with thin nails that pulled out easily during transport. Fortunately we checked on our items during the move and resecured everything to tie downs on the floor which were metal. Some of those were loose and not very secure but it was better than the wood strips which just came right off the wall. Trailer needs to be revamped.
Andrew G.- Rating:
- 4.0
The mobile app is fraught with problems and better communication needs to occur between uhaul reps and the customers.
Michael S.- Rating:
- 3.0
Trailer had almost half of its lights out, needs to be maintained. Was worrying about be ticketed on the way back at night.
John M.- Rating:
- 4.0
Certainly got the job done but half of the trailers lights didnt function. No issues otherwise, though. Did what it needed to do, so no complaints.
Elhav G.- Rating:
- 5.0
Great services and nice place
John C.- Rating:
- 1.0
The problem was not only with the location. The overall customer service experience was very poor. Reservation was recorded inaccurately. Trailer was not available when needed. Multiple calls required. Long wait times on hold. Multiple people required to solve problems. It is always like dealing with a mom & pop operation than a multi million dollar corporation. NO STARS FOR ANYONE INVOLVED.
Tim S.