Cargo bay floor had dirt/ oil on it that ended up on my white carpet. Did not use furniture pads nor did I open the bag and was still charged for them. Very poor attention.
Location de camion de déménagement à Springfield, IL chez U-Haul Moving & Storage at Bruns Ln
Déménagement en provenance/direction de Springfield, IL 62702? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage at Bruns Ln. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage at Bruns Ln
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Springfield, IL.
Location de fourgonnettes et de camionnettes à Springfield, IL
Les fourgonnettes et camionnettes de location U-Haul de Springfield, IL sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Springfield, IL 62702. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Great customer service at that location
I don't usually make time for this kinda stuff, but when I left there the other day, I was really delighted. Honestly there was â€œnothing specialâ€ about any of it. I rented a truck and returned it. The person that checked me back in had a tone that put me in a great mood, he was quick, wanted to know how I was doing, he checked over the truck, and said he would email the receipt. He was in a medium to good mood, but I felt like he was happy to see me like an old friend. The whole way home I reflected on how easy the whole thing was and how the guy who rented me the truck was also very sharp and polite and pretty quick to get me through. It's tough to find good help; you got a great team, I hope you take good care of them. Thanks for reading this far;).
Vehicle not parked so close to other vehicles when you try to back it out
Quick, professional and staff ready to assist with trailer pickup and return
The online virtual service was not the greatest but luckily the team at the store was very helpful.
Very good customer service, attentive staff.
The heat wasn't working that well it had to be put on 3 or it'll not work at all
Another dumpster would help. Keep up the gr8 customer service.
Everything went very well! Thank you!!
They very thoughtfully warmed up vehicle before my pickup. Excellent service.
I asked for a dolly and pads. They were not in the truck. I forgot to look, but we did ok. I dont think i was charged for them. But ordering online... this should not have happened.
The gentleman that assisted me was super helpful.
Staff at Bruns Lane U-Haul in Springfield were exceptionally friendly and provided all the information necessary. [When we were ready to depart on a long trip with the truck, we felt the back driver side tires were slightly low. We stopped at the Clear Lake U-Haul on the way out of town and staff there checked and filled all the tires. Our U-Haul experience was great from start to finish!
Impress upon employees honesty in returning lost items to customers. Your employee confirmed to me my car chargers (2) were left behind. When I came to pick them up only was was returned to me even though in phone conversation both were found together.
Truck was dirty. I also was charged a clean up fee and was promised a discount if I brought it back with a quarter tank of gas which I did and was still charged an extra fee. Horrible experience and needs to be more transparency with pricing.
2 employees were working. The one I assumed to be in charge was a pain in the ass. Seemed he struggled to not rent to me. Trailer was dirty inside, trailer tail lights stopped working, was pulled over with no ticket. Had to stop for the night and it put me a day behind. I have rented and purchased from this location. This was the worst experience I have had at this store. I also wanted to note that employee #2 was helpful when employee #1 was not around, he seemed relieved not to be around employee #1. Not sure if I will continue to use unaltered with other options available and where I and my party are treated like crap.
The online check in was a waste of time. I still had to do everything over whrn I hot to the store.
Poor customer service
The person working was very rude.
The people did a great job from start to finish!!
The address for the drop off provided initially was a shopping with no signage for U-Haul. This was confusing and led me to go to the acrtual location used.
Perhaps train employees not to be cocky or arrogant to your customers, both interactions with the same employee were terrible, and in the case of a pandemic, correct adherence to safety guidelines should be followed and absolutely was not. Over two visits, on different days, not one employee was wearing a mask when in doors and assisting customers, all of whom were wearing proper PPE. I have worked in retail management and leadership for 20 years, from what I witnessed, clearly taking care of your business (customers) is not a priority for the supervisors of the Bruns Lane location. Overall, a VERY poor customer experience.
Although I had made a reservation and checked in online there was still a 30 minute wait before getting the truck. There were only two staff members working, I think they need additional support. One of the customers in front of me had reserved a 26ft truck but the staff member had put them down for 20ft so getting that person set with a truck and trailer to accommodate their needs took longer.
Owen is great!