They didn't bother to check the condition of the vehicle when I dropped it off; they gave me no paperwork receipt for the drop off; barely acknowledged my existence when I gave them the keys; and to top it off, they didn't even check the vehicle in until Thursday afternoon when called by your company. As a result I wound up getting an email from U-haul saying the vehicle wasn't returned even though I dropped it off early (Monday). I am extremely disappointed and am unsure I will ever use U-haul again. You should immediately cease business with the drop off location.
DANIEL K
A Team Automotive LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in St. George, UT 84790
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
There was no dolly in the truck I had ordered and reserved and gas was all the way on empty
Kyle SThe truck was really old and made a weird noise
RYAN CThis survey didn’t let me click not applicable even though it’s an option it won’t let me choose it. So I will click yes but I don’t know. I didn’t enter the location or talk to anyone. Mobile check in. So all of the above questions didn’t apply. I do like having the option of mobile check in so that I could return the vehicle when it was convenient for me.
Celeste KThe person I delt with was fine, but my reservation I had done had to be all redone when I got there and it took about an hour. I was told that everything would be the same as on my original reservation. However, I was contacted by a different U-haul in St. George to take my vehicle to, but this was done after I already dropped the vehicle off at the River Rd. site in St. George. On the other in, the St. George site on River Road did not put in my information and when contacted on Monday, three days after I dropped the vehicle off, told me they would process my vehicle. When I got the notification, they had me dropping off the vehicle on Sunday and charging me an extra day!!!!!!! I dropped the vehicle off on Friday at 5:00 PM, less then six hours after picking the vehicle off. I contacted them on Tuesday April 2 and they said they would look into it, and a day later I have not seen anything from them. This whole experience has been the worst ever with U-Haul. I am 61 years old and have used U-Haul many times for many reasons over the years and have only had good experiences. I would love to have someone reach out to me to help take care of the $40.00 charge for the extra day that I did not use. Keith Brown - 503-654-4598 , email - bishopkbrown@gmail.com
Keith B