Not helpful at all. Didn't try to work with me at all. Your 888 consumer service switched my reservation to a smaller truck. They had a 20' instead of the 15' truck I reserved. Instead I left with a 10' truck.
Steven R.- New York NY
- Staten Island
- 10305
Moving Truck Rental in Staten Island, NY at U-Haul of Staten Island
1050 Bay St
Staten Island,
NY
10305
(At Chestnut Ave)
(At Chestnut Ave)
Services dans cet établissement :
Pour nous contacter
1050 Bay StStaten Island, NY 10305
(At Chestnut Ave)
Services dans cet établissement :
Heures
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Staten Island, NY 10305
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
-
Historique
We have an adaptive reuse program to better the enviroment!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Excelente servicio ðŸ‘
Humberto M.- Rating:
- 5.0
My very first uHaul experience and I couldn't have had a better one. The ease of pick up, the friendliness of your staff and the speed was awesome. I was referred by a friend and I told everyone on my block. Vehicle Return was even easier!! Once again a great staff at this location, they deserve real recognition. Can't wait till next time.
Joshua S.- Rating:
- 5.0
we are VERY pleased with services at this location, already rented a few times
VADIM F.- Rating:
- 5.0
Great customer service
George R.- Rating:
- 5.0
Employees need to have some sort of ID or uniform, I was helped out by someone in a du rag and no ID and uniform.
GERMANE P.- Rating:
- 5.0
I always rent from the Bay Street location on Staten Island. The customer service is top notch, the trucks and location is always clean. The check out and return process is always seamless. The office is always staffed at the times advertised. If it opened at 8am someone is in that office before that time. The manager is superb and I will continue to be a loyal customer.
Michael R.- Rating:
- 3.0
The guy who worked during pick-up, and the other one during drop off, were both very professional, respectful, and accommodating. It was very refreshing. For some reason the exterior of my truck didn't seem as clean as the adjacent ones, but it didn't bother me. The interior was clean. The only problem is there is no usb to keep your phone/gps charged.
Warren C.- Rating:
- 5.0
Not a thing. Your people working at this location are amazing
Robert L.- Rating:
- 1.0
Ensure you are charging the customer what was quoted originally upon making a reservation. Currently trying to resolve an issue where I was charged for mileage, even though the mileage was supposed to be included up to 250 miles. The manager has yet to call me back. I would like this resolved.
Matthew B.- Rating:
- 5.0
Andrew was very helpful and very polite
HANS P.- Rating:
- 4.0
Definitely recommend trucks MUST BE cleaned and disinfected in the interior in today's world. My rental vans interior smelled of cigarettes and wasn't that clean. Luckily I was only going to use the truck for less than 3 hours and less than 15 total miles. I have a 20-26 truck rental coming up in late April, I hope that truck is cleaned and disinfected.
Yarvis T.- Rating:
- 5.0
Nothing! This was a last minute rental to finish up a huge commercial move that the moving company could not handle. Your staff (Andrew) was fantastic, the van we rented was perfect and the whole experience was a delight!
Marcy C.- Rating:
- 5.0
Keep the good work.
EMMANUEL K.- Rating:
- 5.0
Andrew and his team do an excellent job of keeping the trucks clean. I used a number of U-haul locations in the past but this one takes the prize. Fast, friendly, sanitized customer service!!!
Richard S.- Rating:
- 5.0
My experience was great. I think any customer would be happy to attend this location for services.
SARAOCTAVIA B.- Rating:
- 5.0
There was a plastic disposable fork wedged between the side of the truck and the wooden railings on right side of the truck. Maybe make sure they look a little closer while cleaning the trucks.
MICHAELJ V.- Rating:
- 3.0
Gas gage didn't reflex the accurate amount of gas in the gas tank.
DAVIDJ A.- Rating:
- 4.0
Difficult location to get to from any of the other boroughs.
Brian K.- Rating:
- 2.0
The truck was given with no gas in it and no mats for transporting furniture.
gerard S.- Rating:
- 5.0
Andrew was very helpful and friendly.
VINCENTW W.- Rating:
- 5.0
Fast and easy pickup and drop off of vehicle - truck was clean and reliable.... I've rented from this location three times and each time was a breeze
Peter M.- Rating:
- 5.0
The 15' truck they gave me had very high mileage 139,586 when the brake deal is pressed the truck had some sort of a transmission slippage, it took a long time to get into gear when the the gas is pressed after that which is a dangerous situation.
Wael Z.- Rating:
- 1.0
Horrible truck. Sounded like it was going to fall apart. When we called the customer service they were no help what so ever. Marijuana stench in the truck. Opened the ash tray and it was filled with smoked joints. Dirty tissues stuffed under seat. Absolutely horrible. Used uhaul 4x this month. This was the first time it was absolutely unacceptable and not a single care from the company.
Kelly Q.- Rating:
- 4.0
I had a bad experience at this location about thirty years ago when a new manager cancelled a reservation without notifying me because the reservation had been made nine month previously. His excuse was it was that the reservation was "too old". U-Haul also has had a reputation for equipment (trucks) that were not mechanically "well maintained". I am happy to write that was not the case with the equipment I received. Congratulation for what seems to be a concerted effort to reverse the bad reputation.
John A.