There is no personnel, took several calls to reach someone to report the drop, then a call later to inquirer on where the truck was, this processes no matter how remote should be more efficient.
dennis k
True Value Country Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Sturgeon Bay, WI 54235
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe van body was very clean and that’s where my household items were. The cab floor was filthy w a greasy substance. Not sure what and only had 1/4 tank gas when I got it.
holly wI booked for a different location, but my reservation was switched to here. The True Value staff was freindly trying to assist my check in, but they didn't have the training for Uhaul services. The person supposedly in charge of Uhaul was not available to assist and could not be reached. A manager from True Value had to come in on their day off to assist. On top of this, it took an hour of being on the phone with multiple member representatives to find any solution. I greatly regret using the in person check in for this location, and my experience has me questioning using Uhaul again. Thank you to the True Value staff for their assistance in this stressful situation.
Amanda BYoung guy at location was less than helpful. Older man helped a lot!
Mark FU-Haul needs to quit doing business with Brandon and his team from the True Value Country Store to help the next U-Haul customer. I will be trying Budget Truck Rental the next time I need a moving truck. After my interaction with the employees at the True Value Country Store, I may never do business with U-Haul again.
Kyle O