Give specific details of booking locations, if different: to include open/close times. Poor customer service representation. Hire more CSRs for phone line number 833.xxx.0504.
Gabriel H
S Smoke
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Sumiton, AL 35148
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Good communication. However, the truck was smelling dog from the previous user, could have been better cleaned up.
Serdar AAC didn’t blow from dash vents but worked otherwise. Overall good experience. Staff was excellent!
rush jFirst of all, there’s no signs. The guy was nice enough inside, but never did a pre-inspection gave me a without any dollies or blankets or any opera such and gave me a truck that was basically on empty. When I went and filled it up and took a screenshot of the 29 gallons. I filled up. I was still charged gas even though I returned the truck with more gas and I was provided and then U-Haul customer service is still trying to charge me $83 for gas when I returned the truck with more gas it was provided. I’ve escalated this to some guy named Jeremy who said because the initial guy didn’t do the inspection. It was my fault somehow that we didn’t have evidence at the truck was on empty. This is bogus and you only need to investigate.
Shannon MMy experience with U-Haul was very positive. The rental pick up location (S Smoke) was very clean, professional and the staff treated me well. I would do business with S Smoke again and would highly recommend it to anyone needing a rental.
JAMES N