Even though this was a local rental only, the location did not have an extra set of keys in case of lock out. I pay for road service from AAA but they would not even accept a U-Haul rental service call. The U-Haul Roadside service charged me twice the going rate for unlocking the cargo van. This is extremely poor customer service, not to mention overly costly. ($200 for 2 minutes using a pre-designed tool.)
THEODORE H
McLendon Hardware Sumner
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sumner, WA 98390
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I understand you can’t help when people siphon the gas, but we had a pick up at noon it seems like one would be able to fill it for us to 1/4 tank or something. We were told “it’s on empty and driving on fumes. I’d probably go fill it up at the corner gas station.”
Hualeah AI don't know what the demand is at this site, but it was busy when I was there and there was a line. It would have been quicker if another employee knew the system so they could jump assist in that situation. The associate I dealt with was fine. Because I did mine reservation on line, I took a few minutes to get a truck once I got to the counter The drop off was fabulous.
Joseph STruck I rented was absolutely filthy, I had to do lysol wipes all over the inside, it smelled horrendously of stail smoke and then about 3am going through the WA/OR mountain passes, my ABS and Traction Control lights light up the dash, I had no cell reception up there, all I could think about was having my left hand on the door handle ready to open the door and ditch the truck if the brakes were to fail or go out around those sharp grades and curves, not a fun or safe trip. Definitely not how a paying customer of over a $1,000 rental should have experienced. I was already late when picking up the truck as I had movers getting paid by the hour waiting for me so I had no time to go all the way back into the store to try and exchange the truck for another. The whole experience was horrible, unsafe and gave me undo anxiety.
Joshua SGreat professional service
ALAN B