I booked U-Haul and when on way to pick up I got a text to pick up at another location 30 miles away. And then the dealer wasn't even there cause he had no clue about the reservation and pick up took a lot of my time. Then I was told to drop off at one location three days later I get a text saying I didn't return the equipment which I returned it to the address that was texting me. Very poor employee communication. And very inconvenient.
Sherry B
Sandwich Heads Deli
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sumter, SC 29150
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Polite and courteous owner that was easy to work with
WAYNE LThe guy ' Rock" was very unprofessional , after co.ing on to me a couple times whereas I turned him down then he got nasty and started threatening me about returning the truck back to ( him ) says that he owned the truck and won come hunt me down with an ak47!! I was so shaken up i was scared to bring the truck back to that location. My movers actually ended up dropping g it off on two Notch road location ( should have been a su.ter location) but after that experience never again will I ren
TRACY SGreat customer service! Ken is the BEST! Very friendly and professional!
WENDY GI rented a truck on January 24, 2026 return it on January 24,2026. I was contacted o. January 25,2026 and gave my address for a deposit refund. Today is February 5,2026 and I not yet received a refund. Have gone by the location where the truck was rented no there to answer any question. Please advise on how long should it take for me to receive the refund. Thanks
DEHERDA B