Mr. Brown went above and beyond for accommodating me when a different location canceled my reservation without notice. He showed compassion in an already stressful situation and found resolution even when he was in a bind with his trucks already reserved. He is now my go to for any of my moves in the future.
KALI C
Sandwich Heads Deli
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sumter, SC 29150
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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I did not chose safe drive but I was still charged. I also cleaned the truck but I was charged for a cleaning fee
LETRAVIOUS WVery very pleased with the service made sure we were satisfied and did not try to throw any thing extra on us customer service was out the roof I will definitely send customers his way KUDOS and thank you for a job well done
GLORIA HNone. Everything went well and I would definitely rent from this location again..
John SUpon my arrival at the U-Haul location, I was greeted by a representative who, despite the circumstances, exhibited a commendable level of courtesy and provided informative assistance. However, my experience quickly took a disappointing turn when I discovered that the equipment I had specifically requested—a utility dolly designed for the efficient handling of appliances—was not available. This oversight significantly complicated the moving process for my team, rendering what should have been a straightforward task into a challenging ordeal. The lack of prior communication from U-Haul regarding this equipment shortfall was particularly disheartening. While I had been informed that the initial location I selected did not have the truck available and was directed to an alternative site, I was not made aware that the utility dolly, an essential tool for my move, was also out of stock. This lack of foresight and communication not only added to my frustration but also resulted in damage to some of my furniture, as we were forced to make do with a hand truck that was ill-suited for the heavy lifting required. Moreover, the condition of the truck itself left much to be desired. Upon inspection, I found the exterior to be unkempt and the interior to be dusty and dirty, suggesting that it had not been properly cleaned or maintained in quite some time. This level of neglect is unacceptable, especially when customers are charged full price for services that should meet a standard of cleanliness and readiness. In light of these experiences, I find myself compelled to seek alternatives for my future moving needs. It is my hope that U-Haul will take these concerns seriously and strive to improve their service quality, ensuring that customers receive not only the equipment they request but also a level of cleanliness and professionalism that reflects the standards one would expect when paying for such services. Thank you for your attention to this matter.
TAMMY C