Pick up was super easy and the person on the other end was very helpful and responsive. They got me checked in and out of there quickly. Also the lot was pretty cool, had other vehicles stored there and was fun to look at while looking for our truck.
Lina K
TCP Simple Technologies Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Surrey, BC V3W2X8
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- 3,0 - Cote moyenne des clients
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I would NEVER go back to this location, never recommend it and was so disappointed in U-haul for even having this as a location. Had my partner not been with me, I wouldn't have even dropped it off here. Not only was it totally confusing (signage was next to nil), but I felt completely unsafe. Police vehicles outside the compound, strange trucks and truckers. There was garbage everywhere and there were no parking space without blocking in other vehicles. Even the Uhaul key drop box was stuffed with garbage and it took us a while to stick our fingers in to make room for our key, so that someone couldn't simply just pull it out. It was TERRIBLE!!! Seriously, terrible.
DARREN KDid not drop off at original location in Surrey BC. I was advised to dropped off at new location in Langley BC. Only spoke over the phone and text message. Did not meet the man in person. Overall drop off went smooth. Male very professional and pleasant to interact with.
Patricia MUnacceptable location self service but truck was parked between broken down vehicles and nobody onsite U-Haul head office had to contact someone to come and remove the vehicles free up the truck
Miguel GVery unclear as to where to actually pick up the U-Haul. It was parked so tight, when the man on the phone told me the key was on the driver's side rear tire I had to squeeze all 6"2 270lb between 2 trucks with 14" of space. Literally sardines in that parking lot. Would not recommend pickup from this location.
Debbie P