I reserved a 10' for 3 days and they told me it was a "courtesy" truck that was not rented over 4 hrs per/day, so I would have to return it by the following morning and re-rent it to continue using it. I opted to only use it that 1 day/night,and then reserved a 15' from another nearby location for the late afternoon the following day. There were TV remotes on the driver side floor that I turned into Golden Bear, and the back wasn't swept, so I had to sweep it before I could load my stuff. Then Golden Bear charged me a cleaning fee when I swept it after I used it. They also charged me an after hrs fee - I had the10' truck rented for 24 hrs, and returned it that night, around 10pm. I also never signed the contract since he couldn't get his printer to work. He never mentioned a fee for dropping it off late at night, even after I asked where the drop box was. I was charged $45 in fees that I am disputing, I was literally double charged! I DO NOT, AND WILL NOT, RECOMMEND GOLDEN BEAR!!!
Kimberly W.
Golden Bear Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Talladega, AL 35160
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Truck Share online was very slow and missed steps. I had to call for a code. I never got to do the initial steps completely and it was an inconvenience having to wait on approval!
TaQuisha M.Great Friendly Service!!!! Highly Recommended
Sherry T.Make sure airbag light is off and tires balanced and aligned. My trip was short I wouldn't want to drive the truck I had a long distance.
Donald S.the online process needs work, had trouble with return did not want to go through had to end without finishing
Rickey R.