U-Haul charged me $10 extra for "extra miles" for some strange reason. I tried to return to the 3939 Gandy Blvd. as instructed but it was closed. I was redirected to this restaurant where I left it. The 11 miles to this place instead put me over mileage and this the charge. Never again, U-Haul. Where is my $10? Why? Penske? Home Depot? Yes.
Mike H
Marthas Place
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tampa, FL 33603
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The person who was providing the Uhual Truck had too many tasks on hand. He was taking orders, telling the cook the orders, serving, and being the cashier. Among all of this, the cell phone did not allow the process to be completed promptly - more than 50 minutes in the restaurant.
William RThey didn't bring the truck around for me. They also were in the middle of serving breakfast and the person helping me had to stop multiple times to take people's food orders. It was a 1 way uhaul and they gave me no final destination, they only told me to call the nearest uhaul when I got to my destination. When I did that and showed up to the nearest uhaul, I was informed that there was a number on my receipt that I was supposed to call that this place didn't mention at all. Overall not a great experience and with so many places having uhauls, I will avoid this place in the future.
Steven LThere was no office only a drop box on the wall and we returned the vehicle in the afternoon. Tried to call to insure we were ok to leave the vehicle in the location which we had to assume was a flooded dirt parking area behind the building. No one answered the phone when we called to inform that we had returned the vehicle and was unable to leave a message. Would definately not recommend this location for a return.
Michael PVery nice people working. U-Haul worked well. Overall good experience.
MILES M