I was told to drop off here even though I passed at least 2 other U-Haul stores on my way there, it was 8.5 miles from where I was and there was one 1.25 miles away. I received a bill from U-Haul for returning the truck during non-business hours, it was 2:30 in the afternoon on Saturday and I didn't have to return it until Sunday at 7:00 actually was early. I called the number on the door because I could have brought it to another U-Haul, but no one answered the phone. Very upset about this.
Albert C
Accurate Screens and Windows
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Tampa, FL 33604
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe truck was dirty and smelling bad, I had to manually clean and wash iy before I could use, moreover on my way , the wiper was broken I checked it while it was raining and I had to call and wait for service during a heavy storm , my life was so risky to drive in the storm as nothing was visible, I faced a lot of trouble and time and money on it.
Arafat SReceived a call from from a Uhaul representative who asked me to move pick up / drop off locations and I would receive a 30 dollar voucher. Unfortunately never received this voucher nor a refund. Location was great but customer service on Uhauls part was lacking.
Peyton BLocation and clerk were great and friendly. The truck was clean. Couldn't have asked for a better experience. Will definitely use again!
bennetta sWhile it was obvious the truck, keys, and equipment was ready for me to pick up; it was all locked up with nobody from the location to help get access to at the location. My scheduled pick up time was 11:30am and it was clearly documented that the location was open until 1:00pm however there was no one to greet me, the building was locked up, and no one picked up the phone at all. I wasted over 45 minutes due to the poor communication and oversight of the location that I had to contact U-Haul Tampa through the phone to change my process via online pick up. What upsets me the most is the entire reason I picked this location was due to a call earlier in the week, someone contacted me to switch up my pickup location to help this one get more business; clearly could have avoided this hassle if I didn’t switch in the first place; very disappointed with this location and cannot recommend them in the future.
Hayato D