Nobody at the office when I arrived. Had to wait an hour for someone to show up. Staff was rude and unaccommodating, at pick up and drop off. Terrible communication. Will never recommend this location.
Jessica W
COS Mini Storage LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Tehachapi, CA 93561
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisIf the business hours say open, I believe the business should be opened. Trying to reach a real person on the phone wasn’t an option. Dropping the truck off at another uhaul location was not an option. I feel like this is done purposely for extra charges. Also, when did picking up a truck with only 10 miles of fuel left be a thing! I basically left the location and went directly to the gas station. All being said, this location is not recommended due to poor customer service. Lesson was learned to always just rent from the actual uhaul locations.
Christopher MThe agent acted as though we were a bother. I had to make 3 separate trips to and from the vehicle, parked 40 yards away, for various check in items. On the 3rd trip to retrieve blankets, I was told I needed to fold them even though they were not folded at pick up. Despite not using any of the blankets during the day's rental, I was charged for missing blankets...
Ric JYou guys were awesome perfect and convenient I was in and out within minutes
Xochilt RThis was the easiest process I have dealt with in a long time. The mobile rental app works flawlessly. Return was quick and easy. Highly recommend Uhaul for all your self move needs.
Gene A