We were scheduled to pick up the trailer in Houston BC, three hours away from this location. The day before we had to pick up the trailer U-Haul called saying it was not available in Houston. So I had to drive an extra three hours to pick up the trailer. And when I arrived at the agreed upon time there was no trailer to be picked up for another three hours. The logistics of getting the trailer was very poor..I had a reservation over an month in advance, there should be no excuse for this service.Richard B.
Moving Truck Rental in Terrace, BC at Kermodei Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Terrace, BC V8G1K8
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Terrace, BC V8G1K8
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
My whole experience with uhaul was horrible. If given another opportunity, I would recommend going with another company. I booked a car dolly for my car, and when it came time to move, the closest one was 6 hours away. Uhaul then offered a car hauler which was more expensive than the dolly, however because â€œone was availableâ€ I had to pay more. My choices were drive 6 hours, or fork out even more money... that wasn't cool. Uhaul, you should have honoured your price instead of charging me more for something outside of my control!Tara D.
Great service n locationNOMAN K.
No one was there. Gates closed at 5pm, which made it inconvenient for me. There was also no room anywhere. We were lucky to find a tiny space to try squeeze the uhaul in.STEPHANIE W.
The WORST consumer experience I have ever had. They did not provide the equipment I booked, they did not care or try to help me out.Joni R.
Truck and auto transport were ready to go upon arrival. Owner was so helpful in assisting me to coordinate my equipment for my long drive! I have used this U haul dealer twice now and I find the owner professional and friendly and always available to help.Tara E.
I checked in online this time and did not see or speak to any employees but after my previous experience with the employee at this location being incredibly rude I do not recommend these guysKIANA K.
A+++++ service. Ian was so friendly and accomodating! He's an absolute gem and we won't hesitate to rent from there in the future. Thanks for truly helping in such a stressful time for us.Gerald K.
The attendant wasn't there when I first arrived, then the equipment wasn't ready, so I had to leave and come back half an hour later. Then I had to go to the bank for the deposit that I was not told I needed to provide. So after 45 minutes I finally I left with the equipment, only to realize there was less than a quarter of a tank of fuel and the back of the equipment was pretty dirty too. So I won't be returning to rent from uhaul again. I was over charged for Km's too. Overall I was not impressed at all.Katherine R.
A very accommodating location. They did everything to make our rental easy and cost effective.Hugh Y.
Great service!! Thanks!!Richard W.
The cost for a one day rental of a trailer was too high. When we found out the trailer was to short to tow the vehicle it was immediately returned. We only received an $80 refund for a rental which did not work.Roger W.
Awesome service. I didn't know that the trucks needed to be pre-booked so I had no booking. But the manager made it work so that I could get a truck short notice.John A.
Neil was very helpful and friendly and helped make the pickup a positive experience.Lesley E.
Ian is awesome. Two thumbs up.RON W.
I had some issues with pick up location. I had put down Terrace BC for my pick up but the computer had me down for Burns Lake which is a 5 hour drive away. Thankfully Ian Nankervis from the Terrace office was able to locate a truck that would work for me and go pick it up so it was in Terrace for me to pick up. Ian went above and beyond to make sure my move went as smoothly as possible and I am so grateful for his amazing service! Thank you Ian!Nicole P.
The Uhaul was very dirty and had garbage from the previous renter. I proceeded to clean the vehicle with lysol wipes and they were covered with dirt and food.Curtis Y.
Helpful staff, perhaps more moving supplies could be available.Robert B.
The attendant was helpful and attentive.David P.
Terrible completely ripped off and let down cost me 3x what it should have will not recommend to my worst enemyTammie D.
The trailer smelled like fish, but I didn't open it until I was home. Yes I should have called and made a note but I was rush as they did not have the truck I had reserved a month ahead yet they had one sitting on the lot but not for me. Regardless I needed to move. So I didn't check it but it was a horrible smell and it sucked as I had no other options.Javier O.
the truck he gave me was not good for the drive it would shutdown the breakes where off the lights like the oil and check engine all of them would flash on and off it was very scary to drive need to fully fix that vehicleashley D.
Be kinder and more considerate instead of rude. I think he meant to come across as joking but I was already upset with my experience so far and did not appreciate that. The unit was also not clean because "it was wet when it was returned"malmberg B.
This experience was fantastic. Very friendly knowledgeable and funny uhaul agent.Robert C.
Not a thing we had a good experience with the dealer in terrace bcAlisha M.