The rental agent forgot to tighten the knob on the hitch. Right after I left I hit a bump and the hitch came off the ball. The trailer swayed violently. I stopped and put it back on and tightened the knobTHOMAS K.
Moving Truck Rental in Thatcher, AZ at Thatcher Chevron
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Thatcher, AZ 85552
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam - dim : 9h am à 6h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Thatcher, AZ 85552
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Not have the trucks all lined up in the back. Made it very hard to get truck out.Judah B.
Great fast pick-up with online check in.Mark R.
After about 8 hours of driving the trailer tires seemed low. Sure enough we pulled in to get air and the tires were very low..Mark S.
The outside of u haul was filthy. Could not see out windshield. Inside was back was clean though.Steven M.
Great customer service. Respectful personnel.MEGAN A.
This drop-off location was a gas station. The associate helped other customers before me even though I was there before them. He also spoke to the other cashier regarding a personal transaction through Venmo for what he verbally identified as weed while helping me at the same time. Was not friendly nor welcoming.Alexander S.
The lady that helped me was very good and service was fastCLIFFORD D.
Ramp was jammed took 2 hours for a 10 minute pickup. Waste of time i will rather buy a trailer then use uhaul again.Joseph S.
Location was very unorganized, did not have any record of our reservation and transaction was very poor! Assistant was waiting on other customers and would come and go. Did not have time to assist my reservation. It was 1 hour wait to get on my way. I do not recommend this location.Ernesto B.
You call people when you're supposed to you let them know that they have to have a credit card or a bank card before they show up that was just totally wrong. When I get there I didn't have the truck I wanted I have a bigger oneSHELLY W.
We need pick up rentals at this location. All we have available are the vans & trailers. We need pick-ups! We are a rural area , we need pickups when ours are in for repairs or maintenance.IDA N.
Was charged an additional $400 dollars due to an error on their part. Not okay.Aaron A.
You have been sending Emails for quite a while in error. I have not used your services. Zachary Rawls is the person you want.ZACHARY R.
I had to move 2 tow dollies, and 1 trailer to get to the trailer I was renting, The station should have more than one person to operate, It took one hour to get out of there, employee was running back and forth to do both jobs,I hope that she is being paid a good wage.MICHAEL B.
Clean the truck.ahnjayla T.
The trailer was a 1/4 of the way full from top to bottom with moving/furniture pads and no one told us to look over the trailer before we took off. So we got to our location 3 hrs away only to find the trailer full. I called this Chevron UHaul to figure out what to do, only to have them hang up on me multiple times. Horrible experience!Matthew H.
The service was terrible when we made pickup of the first car dolly and the light cord was to short so we had to buy one to fit, and then found the lights didn't work. When we returned it the service was better and the replacement dolly was excellent.Walter M.
Good Job Uhaul !!Brian N.
Bigger U haul sighn.Harold W.
Took a long time for all the paperworkJESUS J.
Maybe assist with hooking up to hitch. These type of trailers do not have a jack so lifting up by hand and trying to place on the ball can be difficult doing this alone.Rudy A.
It took two days for them to figure out how to reserve this vehicle for me. Then when I came in she said the vehicle has never been checked in, then they said I could rent a vehicle without reservation. Then they said the vehicle has been reserved already when all along it was my reservation I had placed all along. It took about 45 minutes to get the moving van I had reserved days ago but they somehow couldn't find it.ZACHERY M.
Clerk was confused during whole process. Receipt couldn't be printed until another clerk helped out. The Tow Dolley I was assigned couldn't be accessed because of other equipment blocking it so another was assigned - this did not reflect on the receipt so it caused confusion for approximately 1 week at the drop off point and numerous phone calls.Anthony S.
Also was not told where to put the key when returning through the app. The gentleman working was moving a U-Haul so I handed it to him. At both location directions on the app were very clear and easy to follow until it came down to the info regarding the key, it just kinda ended and skipped to next section.Kyle S.