Teach representatives to be able to credit the returned products. She made me pay over the amount I was told over the phone due to no other way to close the account and was told I had to contact the pickup state. That should not be the job of the customer. She tried to get a refund for my boxes but did not know how and could not charge me for the amount I was told for a 4 hour extension I was charged an additional day on the truck and trailer. Which upon reserving was a "special pricing" to return to a location that I had to route through a tiny town on gravel roads due to construction from where I wanted to drop off. Overall I would rate my experience in a 1 to 5 star experience 1 to 1Â½ stars only because the representative at the pickup location was excellent and the drop-off representative tried but seemed to not know how to do her job and over the phone customer service is absolutely horrible and misleading and outrate told me a cheaper price for an extended 4 hours. Nor did they tell me that I could return the utility trailer separately and not be charged. Will most definitely look for another way to haul my belongings when I need to move to my permanent location.debra M.
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Thayer, KS 66776
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Owner was awesomeMichael S.
Continue on doing the great work that is being done already.Tracy H.
The trucks wheels were out of alignment. shocks were no good & wheels were worn down due to alignment. Bumpy ride and was very hard to steer & almost crashed several times. The truck would always pull to the right.Brian G.
The trailer we rented was very clean David is a great business man😊Jerry F.