Make the customer better aware of their ability to pick up a vehicle after hours through their phone.
Wayne A
Smog Pros Of Thousand Oaks
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Thousand Oaks, CA 91360
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI had issues at pick up with the system being down and when I tried to drop off after hours the app would not allow me to process the request. Called for assistance wait time was 1 hr
Jessica ZThis is the fourth time that I have used them and they are always amazing. Quick, efficient, careful with my things and friendly. Literally couldn't ask for more. Thank you guys. I appreciate you.
STACY WCheck-in took over an hour with the employees blaming me, the system, corporate, the truck, an off-duty employee, etc. Make sure the fuel gauge matches the contract (mine read full when it was actually 3/4). Make sure it is swept out.
Gregory HThe back of my truck was dirty. The 2 mechanics. It seemed lazy and didn't want to help me with the check. In process, they told me they closed at 5 o'clock. I made it back at 4:55. As soon as they saw me, they started getting ready to close the doors after emptying my equipment out of the truck. They had the doors closed at 4:57. I went up to one of the mechanics in his car who was dashing to get out of there. I said hey can I check out with you and get my hard coffee? His response was, oh, just put the keys in the box. We'll do it tomorrow. 2 lazy individuals. Not a good rep for your company. I still haven't received my receipt online. I took pictures of my mileage and the fuel gauge
PAUL K